Mary McClain
Mary McClain at Orr Chevrolet of Fort Smith

Mary McClain | Page 9

Service Customer Care

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

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4.8
133 Reviews

I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life

Dealership Experience

11 yrs, 1 mo

Industry Experience

21 yrs, 3 mos

Specialties & Trainings

chevy service advisor

customer service

4.8

133 Reviews

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133 Reviews of Mary McClain

October 14, 2023

Dealership Rating
Employee Rating

Great service, always friendly. Service was done quicker than had been to expect it to be. More

by bobwmercer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

September 23, 2023

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Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

by SGTD7632
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Yes

September 12, 2023

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Thank you to the service department for taking care of my battery issue! I needed to get on the road and they were gracious and understanding of my needs! More

by SAWYERBUZZ0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

September 10, 2023

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I get there early so there’s no waiting, all my services are taken care of in a timely manner, I am a happy customer!! More

by DIANEHUDSON73
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean

April 05, 2021

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Kyle did a very good job. One of the easiest vehicle purchases we’ve made. Helpful, friendly, got us a new truck when we came in looking for used More

by sheera519
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean , Susan Brown, Joe Gillaspy

November 20, 2019

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I went for my scheduled oil change and I was early. They took my car! And started right away. Orr takes good care of my car. Fast, friendly service every time! More

by mm69
Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw , Rebecca Boyd, Joe Gillaspy, Dennis Monterozza, There were several other guys and I can not remember their names!

November 08, 2019

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Outstanding Service Department! I can say ORR is probably the best dealership service that I have had the pleasure to visit. It’s a long drive for me but worth it! More

by Mark
Recommend Dealer
Yes

Other Employees Tagged: Ike Borges, Harold Dean, Jason Isclaw , Rebecca Boyd, Joe Gillaspy, Dennis Monterozza

August 02, 2019

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Oil change Mary will always contact me when it’s time for and oil change They work with me on a time that works for me Plus she sends me a reminder about my ap More

by Lonnie155
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Price
Recommend Dealer
Yes

Other Employees Tagged: Harold Dean

July 21, 2019

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Oil change. Warranty work Great service. Fast and friendly. Everyone makes you feel like your important not just a number and seem like they are concerned about what’s importan More

by Lonnie155
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harold Dean

Jul 30, 2019

Orr Chevrolet of Fort Smith responded

Lonnie, we are so glad that you had a great experience here! Thank you for taking the time to tell us a little bit about your recent visit!

July 18, 2019

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Service appointment for recall items Excellent reservation service, and prompt and courteous attention when care was taken in. Always superb attention to detail, and the service writers More

by ZEKEBANKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw , Josh Bennett, Rebecca Boyd, Joe Gillaspy, Shane Semiche

Jul 19, 2019

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to tell us about your experience! We are so happy you had a great visit and look forward to continuing to show you excellent customer service in the future!

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