Mary Thompson
Mary Thompson at Concordville Subaru

Mary Thompson | Page 7

Online Sales Guide

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
75 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

42 yrs, 5 mos

4.9

75 Reviews

Write a Review

75 Reviews of Mary Thompson

March 25, 2024

Dealership Rating
Employee Rating

We had been to a couple of dealerships before Concordville, and had by far the best experience there! Anthony is a great salesman and I highly recommend him and Concordville Subaru! More

by Tara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello, Tim Raysor

Mar 26, 2024

Concordville Subaru responded

Hi Tara, We appreciate your 5-star review. We are glad to hear Anthony was excellent during your car-buying process with us. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 18, 2024

Dealership Rating
Employee Rating

Outstanding customer service. Dealership clearly puts this first at all levels of the operation. Greatly appreciated how straightforward they were about pricing and leasing. More

by HappyDriver
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Raysor, Nathalie Larrea , Manager Greg was outstanding.

Mar 19, 2024

Concordville Subaru responded

Hi HappyDriver, Thank you for your 5-star review. We are delighted to hear you had an excellent experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 25, 2024

Dealership Rating
Employee Rating

Very helpful salesman and not pushy. Fair trade in value. Fastest vehicle purchase I’ve ever made More

by mluciano84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lake, Matt Tannery

Feb 26, 2024

Concordville Subaru responded

Hi mluciano84, Thank you for sharing your feedback with us. I'm glad to hear that you had a great experience with our team and that they were able to provide excellent care during your purchase. We appreciate your business and hope to see you again soon! Sincerely, Moe Laraki - General Manager

February 19, 2024

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Employee Rating

Terrific experience! Doug was friendly, knowledgeable, and patient. We are very thankful to have found him at Concordville Subaru. He took the time to explain everything More

by jeannegdaley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Raysor, Doug Tamer

Feb 20, 2024

Concordville Subaru responded

A big thank you for your fantastic review! We're delighted that you had a positive experience with Concordville Subaru. Our team works hard to ensure customer satisfaction, and it's incredibly rewarding to see our efforts reflected in your feedback. We appreciate your business! Megan Karwoski Marketing Manager

January 24, 2024

Dealership Rating
Employee Rating

After 11 emails back and forth I couldn't get a price quote from them. They refused to answer anything I was asking and just returned my emails with more questions for me. Leads me to believe the pri More

by chad102continental
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jan 30, 2024

Concordville Subaru responded

Hi chad102continental We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Don't hesitate to get in touch with the General Manager or Sales Manager if you need assistance. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Moe Laraki - General Manager

December 23, 2023

Dealership Rating
Employee Rating

The experience at Concordvillesubaru was great. No pressure at all. They had plenty of inventory to choose from and a great staff to back up their products. More

by Bcatalde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Concordville Subaru responded

We’re glad to hear that you were satisfied with your experience! We look forward to welcoming you back to Concordville Subaru in the near future. Megan Karwoski Marketing Manager

December 20, 2023

Dealership Rating
Employee Rating

We’ve been looking for this specific vehicle for 3 years, the right make, model, color and trim, and we were absolutely delighted to find this at Concordville. Personally, having purchased over 40 cars in my More

by bobeichman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello, Tim Raysor

Dec 20, 2023

Concordville Subaru responded

Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our company and that our team exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing Concordville Subaru! Megan Karwoski Marketing Manager

December 20, 2023

Dealership Rating
Employee Rating

I get very nervous about buying a car…. I’ve had very bad experiences…but Anthony Cappello was wonderful. His calm demeanor, professionalism, and patience kept me hanging in for the final re More

by Lamb.l.lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello, Tim Raysor, Dave Zegac , Megan Karwoski

Dec 20, 2023

Concordville Subaru responded

Hello Lori, Thank you for the wonderful review and for taking the time to share your feedback with Anthony and Mary, as well as our service team. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Have a great day! Megan Karwoski Marketing Manager

September 07, 2023

Dealership Rating
Employee Rating

Excellent service. All very knowledgeable and courteous. Only needed to test drive one car … it was exactly what I needed. Thank you Madeline, Tim & Mary ! More

by pophjk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maddy Davis, Tim Raysor

Sep 08, 2023

Concordville Subaru responded

Hi pophjk, We appreciate your 5-star review. We are delighted to hear Madelinne, Tim and Mary provided you with excellent service. Thank you for choosing Concordville Subaru. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

September 05, 2023

Dealership Rating
Employee Rating

Anthony (sales) and Matt (financing) really worked with my budget and didn’t try to change anything on my deal, which is HUGE, because I don’t like “surprises “ when finalizing the purchase. I love my More

by chenry1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello , Matt Tannery

Sep 05, 2023

Concordville Subaru responded

Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our company and that our team exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing Concordville Subaru! Megan Karwoski Marketing Manager

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