Mary Thompson
Mary Thompson at Concordville Subaru

Mary Thompson

Online Sales Guide

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
72 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

42 yrs, 3 mos

4.9

72 Reviews

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72 Reviews of Mary Thompson

April 04, 2026

Dealership Rating
Employee Rating

Anthony Capello was amazing to work with. I was trading in a 2020 Subaru Ascent for a new Ascent and Anthony worked with me to find the best trim level that fits my needs. I waited a little t More

by staciferrario
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello, Tim Raysor

April 04, 2026

Dealership Rating
Employee Rating

Anthony Capello and Mary Thompson were amazing to work with at Concordville Subaru! They answered my many questions patiently and worked to find the best fit for our daughter in college in SC! The quantit More

by staciferrario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello, Tim Raysor

March 21, 2026

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Employee Rating

Very quick to work with what we wanted and our needs. Bob was fantastic, along with the rest of the crew. Thank you! More

by grohm870
Sales Price Transparency
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Recommend Dealer
Yes
Mar 23, 2026

Concordville Subaru responded

Thank YOU for trusting our team! Looking great with your new ride!

March 18, 2026

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Each staff person I worked with was kind, easy to talk with and if I said ‘no’….they didn’t push. They answered my online inquiry, texts and calls quickly. Straight forward, to the point, no games. Great More

by Pcur
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello, Tim Raysor

Mar 20, 2026

Concordville Subaru responded

Sounds like you experienced some all-star communication! Thanks for the awesome feedback, and for sharing this great picture with your new ride!

March 05, 2026

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Employee Rating

Bob was very helpful through our car buying process. Even helping find the color I wanted More

by hdolanjr
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathalie Larrea, Robert Novotny

Mar 06, 2026

Concordville Subaru responded

Bob really knows how to add a splash of color to the car-buying experience! It sounds like he made quite an impression while helping you find just the right ride. We’re always here to help you drive off in style whenever you need us!

January 31, 2026

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This is our 2nd car purchase at Concordville Subaru and we are very happy with them. More

by Sotisrooney
Recommend Dealer
Yes

January 30, 2026

Dealership Rating
Employee Rating

The compassion I was shown while buying my first ever new car was top tier. Mary and Anthony made feel apart of the family and never pressured me to buy. The knowledge and professionalism all showed are the More

by cgraves19104
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello

January 29, 2026

Dealership Rating
Employee Rating

They were pleasant enough, but were intentionally deceitful on the valuation of my trade-in vehicle. They provided a price range for a Toyota Prius 2022 for a range of fair to excellent trade-in val More

by ZNO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 29, 2026

Concordville Subaru responded

Good afternoon, So sorry to hear that you were not happy. I did take a look at the deal and our shop report on your trade. The front bumper and sensor were damaged. It was also hit on the rear right side of the car. The expense was so high to fix that we had to wholesale the car. I do apologize for the lack of transparency as we should have walked around the car with you and what the cost to repair is. I think that would have helped give you some comfort during the transaction and surely after. Please call me to discuss further at 484-800-4567. Khaled Malik General Sales Manager

January 29, 2026

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Employee Rating

We had a great experience with Concordville Subaru. We made a 2 1/2 hour round trip because they had the car we wanted on the lot, they gave us a Terrific price, good trade value. They treated us with More

by Susanmc
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

Maddy was very helpful, knowledgeable and up to date on the information regarding my purchase. Following clo$ing process was thorough and concise. Nice job More

by kevin106.mcgovern
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maddy Davis, Tim Raysor

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