Mason Day

The service department is very efficient with scheduling, and service. The wait area is clean and restful while waiting for the service to be completed. The billing area is quick and helpful. and service. The wait area is clean and restful while waiting for the service to be completed. The billing area is quick and helpful. More

by lemma1996 Verified Customer Verified Customer

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Customer oriented! We were treated with the utmost courtesy and respect. Jeff Johnson is an excellent sales person and Mason Day is an excellent Finance Director. One o We were treated with the utmost courtesy and respect. Jeff Johnson is an excellent sales person and Mason Day is an excellent Finance Director. One of the best car buying experiences we have had. More

by DWP Verified Customer Verified Customer

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Very good dealership i bought 2 cars from them and the process was super quick and easy process was super quick and easy More

by elementan-justo.6q Verified Customer Verified Customer

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They have always done right by me wether its been sales, service or parts department. Excellent customer service. service or parts department. Excellent customer service. More

by rlorie55 Verified Customer Verified Customer

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All of the service providers are excellent and the vehicle techs do a great job always vehicle techs do a great job always More

by ALMOJEREMY Verified Customer Verified Customer

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Thank you than you thank you thank you thank you thank you thank you thank you OCALA you thank you thank you OCALA More

by DIVIYESH4 Verified Customer Verified Customer

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Felt rushed and overcharged. Information was left off paperwork per dealership. They did not listen to when I gave them explicit instructions. Tried charging me for a plate I Information was left off paperwork per dealership. They did not listen to when I gave them explicit instructions. Tried charging me for a plate I didt need. After I kept asking , why I couldn’t use my existing plate. Per DMV, they had to void the new plate 3 different times. So 3 times they screwed up on the same thing. Still waiting on a refund. Was avoided when trying to call and get things straightened out. Put the wrong address on the title and registration, after I said which address to use. No, not happy. I have bought 3 vehicles from here. Not again. Have a good day. More

by dawnmarie013 Verified Customer Verified Customer

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Vanessa was great! !! She gave me a quote, told me the options and we worked from there. Had a quote from a 3rd party vendor who told us it would be much more and requ !! She gave me a quote, told me the options and we worked from there. Had a quote from a 3rd party vendor who told us it would be much more and required replacement of all rotary. They only needed to be resurfaced which saved $600. More

by jonlfiedler Verified Customer Verified Customer

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Considering they took over 2,000 from me and didn't fix anything on my car, they see horrible. They get what they can out of you and then your on your own. Don't use this service department. anything on my car, they see horrible. They get what they can out of you and then your on your own. Don't use this service department. More

by Brebaby2011 Verified Customer Verified Customer

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Good, good,good,good,good,good,good, good,good,goodgood,good,good,good,good,good good,good,goodgood,good,good,good,good,good More

by Bostrom.m.carl Verified Customer Verified Customer

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