Mason Day

They have always done right by me wether its been sales, service or parts department. Excellent customer service. service or parts department. Excellent customer service. More

by rlorie55 Verified Customer Verified Customer

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All of the service providers are excellent and the vehicle techs do a great job always vehicle techs do a great job always More

by ALMOJEREMY Verified Customer Verified Customer

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Clean,, both Dealership and staff. Everyone was informative, polite and knowledgeable. No high pressure. Experience was pleasant Everyone was informative, polite and knowledgeable. No high pressure. Experience was pleasant More

by MAHOPAC.RG Verified Customer Verified Customer

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Thank you than you thank you thank you thank you thank you thank you thank you OCALA you thank you thank you OCALA More

by DIVIYESH4 Verified Customer Verified Customer

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Felt rushed and overcharged. Information was left off paperwork per dealership. They did not listen to when I gave them explicit instructions. Tried charging me for a plate I Information was left off paperwork per dealership. They did not listen to when I gave them explicit instructions. Tried charging me for a plate I didt need. After I kept asking , why I couldn’t use my existing plate. Per DMV, they had to void the new plate 3 different times. So 3 times they screwed up on the same thing. Still waiting on a refund. Was avoided when trying to call and get things straightened out. Put the wrong address on the title and registration, after I said which address to use. No, not happy. I have bought 3 vehicles from here. Not again. Have a good day. More

by dawnmarie013 Verified Customer Verified Customer

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Vanessa was great! !! She gave me a quote, told me the options and we worked from there. Had a quote from a 3rd party vendor who told us it would be much more and requ !! She gave me a quote, told me the options and we worked from there. Had a quote from a 3rd party vendor who told us it would be much more and required replacement of all rotary. They only needed to be resurfaced which saved $600. More

by jonlfiedler Verified Customer Verified Customer

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Considering they took over 2,000 from me and didn't fix anything on my car, they see horrible. They get what they can out of you and then your on your own. Don't use this service department. anything on my car, they see horrible. They get what they can out of you and then your on your own. Don't use this service department. More

by Brebaby2011 Verified Customer Verified Customer

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Good, good,good,good,good,good,good, good,good,goodgood,good,good,good,good,good good,good,goodgood,good,good,good,good,good More

by Bostrom.m.carl Verified Customer Verified Customer

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Entire staff that we met were very helpful. Caleb paired us with Lance and he was very informative and left us to look at the vehicle and ask any questions. Gave us time to soak it in without b Caleb paired us with Lance and he was very informative and left us to look at the vehicle and ask any questions. Gave us time to soak it in without beating us down with the pitch. Adam, Mason and Edgar were all the same. No hurry, no hassle and we’re willing to work with us at the speed we were comfortable with. We got a great little Frontier and had a great experience through Pearson staff. Thanks to all. More

by geepster83 Verified Customer Verified Customer

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.. I have been a customer for 7 years. Always treated with respect courteousness. Excellent customer service. However I purchased an Extended Warranty which causes irritation on both ends, this doesn't r with respect courteousness. Excellent customer service. However I purchased an Extended Warranty which causes irritation on both ends, this doesn't reflect on the employees, but they must with us who purchased Extended warranties and require all what we paid for. Again, the customer service is excellent! Warranties should Not be hundreds of dollars if you must fight for every little thing what you paid for! What made you Great was the little extras you use to provide. Enough said..I LOVE my Maxima and the quality service especially if we still have to pay for the warranty. I still have to go elsewhere to have other things done..a over 50. More

by 218 Max Verified Customer Verified Customer

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