Mason Gentry
Mason Gentry at Freeman Toyota
Refer Me

Mason Gentry | Page 21

Sales Manager

Freeman Toyota

204 NE Loop 820
Hurst, TX 76053

Contact Me
4.7
214 Reviews

I am Mason Gentry. I started working at Freeman Toyota as a salesman in 2019 and have since been promoted to the finance department. Little background on me, I did my undergrad at SMU in Dallas where I also played football. If there is anything I can assist you with, do not hesitate to reach out! Look forward to doing business with you in the future!

Dealership Experience

5 yrs, 6 mos

4.7

214 Reviews

Write a Review

214 Reviews of Mason Gentry

March 01, 2021

Dealership Rating
Employee Rating

Tommy and Mason were great at expediting the transaction and the financing portion was pretty painless. I really dislike car shopping, but they got me in and out fast and I love my Camry. More

by TERESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tommy Chau

Apr 06, 2021

Freeman Toyota responded

Thank you TERESE for the review. We are so glad to hear that Tommy and Mason was able to provide you with a good experience at our dealership. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and the recommendation of our dealership. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 28, 2021

Dealership Rating
Employee Rating

It's always a great experience to deal with Mr. Laird, he gives you options. It was a nice overall buying experience at Freeman Toyota Thank you!!! More

by ricalvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ken Laird

Apr 06, 2021

Freeman Toyota responded

I am delighted to learn that you have enjoyed your Sales visit! Thank you for sharing your favorable review of our Sales Department and Ken Laird. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Sales Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

Dealership Rating
Employee Rating

Sales and finance were very good at explaining each step in the process and listened to my preferences and accommodated as many as they were able to accommodate. More

by kesselchamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amber Minor , Matt Tiemann

Mar 23, 2021

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to he and the team. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

Dealership Rating

Our experience was amazing, he was very professional and helped us in everyway possible. He was a new sales rep but helped us with a used vehicle More

by HLANCASTER9227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Davin Williams

Mar 09, 2021

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with Davin Williams and will certainly share your kind words with him. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

Dealership Rating
Employee Rating

Friendly service and very thorough explanation of each step of the process, I will gladly return for another visit when the time comes around again. More

by kesselchamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amber Minor , Matt Tiemann, Ashleigh Johnston

Mar 09, 2021

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

Dealership Rating
Employee Rating

BJ and team are great! Will buy my next Toyota’s from Freeman. La la la la la la la la la la la la. More

by WKKIRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: BJ Stankovich , Saad Junaid

Mar 05, 2021

Freeman Toyota responded

Hi WKKIRK! I am so pleased to hear about your experience with B.J. and I am very glad he was able to get you into your New Vehicle. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

February 22, 2021

Dealership Rating
Employee Rating

Service is always great. Amber Minor was so awesome. She listened to me and helped me above and beyond in being able to purchase a new truck! I have been a customer for service for many years and it has alw More

by TAZ.TEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2021

Freeman Toyota responded

Thank you TAZ.TEX for this beautiful review, I am so happy to hear that you had a pleasurable experience! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Mark Fusselman Manager

February 19, 2021

Dealership Rating

Ed Wallace, despite what he says, does not always know his dealers well. I bought at Freeman because of Ed Wallace. We'll see. I was disconcerted and apprehensive about inconsistencies in pricing and More

by LINDAARGUMANIZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our team. On the other hand, I am sorry to hear of your minor disappointment with the pricing. We are committed to maintaining the high level of communication and service and please be assured I will pass your comments on to our Service Manager for an immediate follow up. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Yours sincerely, Mark Fusselman Manager

February 19, 2021

Dealership Rating
Employee Rating

Everyone was awesome. Had a wonderful time. The whole process was hassle free. The offices were clean and welcoming. The employees were all knowledgeable and I love my car More

by Toyin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Padillla, Brandon Nabors, BJ Stankovich , Hamza "Z", Nate Gamill, Adam Ramsey, Mo Sayed

Feb 19, 2021

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman Manager

February 18, 2021

Dealership Rating

Always great service! The relationship that has been built based on honesty has now developed to a level of trust that is not common these days. BJ Stankovich is an outstanding asset! More

by CMAN1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tommy Chau, BJ Stankovich

Feb 18, 2021

Freeman Toyota responded

Hi! I am so pleased to hear about your experience with BJ and I am very glad he was able to get you into the car of your dreams. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Mark Fusselman Manager

...
21