Mason Rigdon | Page 2

The entire process went seamlessly! Raleigh was friendly and knowledgeable! Mason and Lane also did a wonderful job. Raleigh was friendly and knowledgeable! Mason and Lane also did a wonderful job. More

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The staff was incredibly helpful and made the whole process smooth and stress-free. Customer service was top notch- no pressure, just honest and helpful advice. Special thanks to Tyrone for going abo process smooth and stress-free. Customer service was top notch- no pressure, just honest and helpful advice. Special thanks to Tyrone for going above and beyond! More

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Tyrone got me an amazing deal on my trade in and my new car the Honda Passport, they were very professional about the whole process. car the Honda Passport, they were very professional about the whole process. More

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Its getting so hard and dreadful to buy a car anymore if you are really trying to find the best price. The games so many dealers play is exhausting and insulting sending you a price, so inflated with hidden you are really trying to find the best price. The games so many dealers play is exhausting and insulting sending you a price, so inflated with hidden trick fees and add ons. I had begun my process by sending requests for best out the door price from about 10 or 12 different dealers when I decided to purchase my new Honda civic. Shottenkirk Honda immediately stood out of the pack. As soon as they knew what I wanted and details about my trade they promptly came with a clear and transparent offer. While it did include some extras I was not interested in they offered me a really fair offer for my trade. After a quick counter they came back with an offer I couldn't refuse. I was so happy I no longer needed to play the sales games with the other dealers anymore. Bottom line is this dealership is run right and it shows. KASTEN and AUSTIN were fantastic. Coming from a car guy who had purchased more cars than I should admit, ive been through this process probably 20 or more times in dealers all over the country. This was honestly one of the quickest, smoothest, pain free car buying experiences ive ever had. The vibe in dealing with the people here reminded me of the good ol days where there was genuine sincerity and transparency in the hand shake. The kind if deal where everything just falls into place like it was meant to be. Thank you shottenkirk Honda, Kasten, and Austin. Yall are a class act. I look forward to referring everyone I know to your store and hope to buy another vehicle from yall in the future! More

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Quality service professionals that are courteous and friendly in service departments. Very nice people. Clean facilities friendly in service departments. Very nice people. Clean facilities More

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In my experience with the Shottenkirk Honda of Decatur service department, the service manager, Bill Marco,when above and beyond to insure that my vehicle was repaired correctly and made completely safe f service department, the service manager, Bill Marco,when above and beyond to insure that my vehicle was repaired correctly and made completely safe for my granddaughter to drive. The entire service department was extremely professional ,respectful and explained what they were repairing and gave me a price upfront and stuck to the quote. I am extremely satisfied with the repair of my vehicle. More

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Whole team especially service team was Very friendly and understands customer requirements and they try their best to help the customer.My vehicles first service was very quick and did a great job. Special understands customer requirements and they try their best to help the customer.My vehicles first service was very quick and did a great job. Specially dealership extended warranty helped a lot during my flat tire. Overall it was a good experience🙌 More

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The service department is great, but the sales department is shady. They add an extra 3k to the price for paint, windshield and key replacement for one year. is shady. They add an extra 3k to the price for paint, windshield and key replacement for one year. More

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I absolutely cannot be more grateful that I chose this store to purchase my first brand new car. I am thankful for the management team and everyone that I worked with there. They did an amazing job helpin store to purchase my first brand new car. I am thankful for the management team and everyone that I worked with there. They did an amazing job helping me every step of the way! Raleigh, Mason and Alex were extremely helpful and very nice to work with. I will definitely come back to purchase my next vehicle. More

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Everyone was very attentive to out needs. It was nice the manager came out and talked with us. We found Kasten Farmer to be an excellent sales consultant. Also, Lanny Bonney was very thoroug It was nice the manager came out and talked with us. We found Kasten Farmer to be an excellent sales consultant. Also, Lanny Bonney was very thorough in explaining all the plans and paperwork to us. More

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