Dealership Experience
16 yrs, 3 mos
Industry Experience
21 yrs, 3 mos
Languages Spoken
Spanish
128 Reviews
Write a Review128 Reviews of Mateo Riz
April 03, 2016
car buying experience 5 star from start to finish especially seeing it was after closing . MET sales person as he was leaving for the day,and he assisted us and no pressure 5 star from start to finish especially seeing it was after closing . MET sales person as he was leaving for the day,and he assisted us and no pressure at all. More
Other Employees Tagged: avery
March 28, 2016
Thank You First Hyundai! Christopher Martin went above and beyond and exceeded my expectations! I will always recommend First Hyundai to others, and I will also tell them to a Christopher Martin went above and beyond and exceeded my expectations! I will always recommend First Hyundai to others, and I will also tell them to ask for Chris! More
Other Employees Tagged: Christopher Martin
March 24, 2016
Great service, great people, great experience, overall had a smooth hassle free experience, love my new car and the price , couldn't be happier. Loved all service, great people, great experience, overall had a smooth hassle free experience, love my new car and the price , couldn't be happier. Loved all the people here they were very nice. More
Other Employees Tagged: Anthony Coccia, David Hamel, Andre Mendes
March 11, 2016
Awesome experience The total experience at First Hyundai was awesome. I first received a call from David Hamel because I used True Car. When I entered the dealership I w The total experience at First Hyundai was awesome. I first received a call from David Hamel because I used True Car. When I entered the dealership I was greeted by Dave Perez. Dave did a great job start to finish in the purchase of a Sonata. I then dealt with Mateo in financing and everything went smoothly with him. More
Other Employees Tagged: David Hamel, David Perez
March 11, 2016
Overall Great Experience Salesman was completely professional and helpful. Some dickering with finance over the price of the lease, which I'm still befuddled over. However, ha Salesman was completely professional and helpful. Some dickering with finance over the price of the lease, which I'm still befuddled over. However, happy with the current lease price and overall service. More
Other Employees Tagged: Andre Mendes, Chris Martin
February 09, 2016
Great Experience My salesperson was excellent and communication was clear. Derek was one of the easiest sales people I've had to deal with at a dealership ever. Usua My salesperson was excellent and communication was clear. Derek was one of the easiest sales people I've had to deal with at a dealership ever. Usually you have to spend loads of time going over nonsense. The transaction was fast. More
Other Employees Tagged: Derek Theriault
January 18, 2016
The Best of the Best From the initial call to the final details of my purchase, I was impressed and, more important, extremely satisfied with my purchase at First Hyundai. From the initial call to the final details of my purchase, I was impressed and, more important, extremely satisfied with my purchase at First Hyundai. The staff did more than just try to entice me to the dealership to see "a" car, rather than the one I wanted. They treated with a warmth and professionalism that I've never experienced purchasing a car. With six cars behind me, I was expecting the hard sell with a pack of lies that would eventually sour whatever purchase I made. NOT so with First Hyundai!! I spent some time talking to David by phone, so they knew exactly what I wanted before I went to the dealership. I was assured that I would leave with a deal. Absolutely correct!! Andre, my sales manager and Pedro, my sales person, were in touch with my needs as a buyer and worked hard to ensure that all promises were kept and then some. I will be go back to this dealership for many years to come, including service and trade-ins. I highly recommend this dealership and the sales team. They are in tune and in the know about what customers need and want. Kudos to them for a great car purchase experience. The Santa FE SE I purchased is fabulous and better in many ways than other cars I test drove in the same class. First Hyundai stands alone with the added benefit of a savvy and personable staff. They can't be beat. More
Other Employees Tagged: Andre Mendes, David Perez, Pedro Franco
November 20, 2015
Amazing experience! I got a flat on 495 and decided that I wanted to purchase a new car rather than put any money in to my 2008 Mazda. While my experience with First H I got a flat on 495 and decided that I wanted to purchase a new car rather than put any money in to my 2008 Mazda. While my experience with First Hyundai started out somewhat negative; Lindsey Iacabbo called me the next afternoon and answered all of my questions clearly and sympathetically so I returned that night to purchase the car I really wanted but had walked away from. On my second visit I worked with Mark Berman and he was amazing. He thoroughly went over the car that I planned on purchasing and took me out for a second test drive and made sure that all of my questions were answered. I hope he stays at First Hyundai so I can purchase my next car from him. The next phase was financing and Mateo Riz worked some sort of voodoo and got me an amazing rate, much better than I anticipated! I walked in at 5:30 and Mateo and Mark worked much past closing time and I was able to leave with my new car that night! Mark helped me move everything out of my old car and went and filled the tank on my new car while I was signing the paperwork. I will definitely be returning to First Hyundai for all of my service (it's included in the purchase!!) and buying needs. Thank you to Mark and Mateo for such an amazing experience! More
Other Employees Tagged: Mark Berman, Anthony Coccia Jr., Lindsey Iaccabo, Lindsey Iacabbo
November 02, 2015
Hats off to Mark Berman I went in for general service on my 2012 Sonata SE and left with a 2015 Sonata which does everything except cook me breakfast. I really do appreciate I went in for general service on my 2012 Sonata SE and left with a 2015 Sonata which does everything except cook me breakfast. I really do appreciate the effort made by Mark Berman, Andre Mendes and Mateo Riz to keep my payments the same while helping me work on chipping away at the negative equity that I have been carrying. Although I was a little nervous about my 1st leased vehicle, my new 2015 has every bell and whistle under the sun. I truly feel special driving my new car. Mark spent 6 hours with me initially which kept him there way past closing (9:30pm). I never felt rushed. I appreciate his patience and understanding of my needs as he guided me through the process. High 5 to Mark...a true professional. More
Other Employees Tagged: Mark Berman, Anthony Coccia Jr., Andre Mendes
October 29, 2015
New Car The dealership was a great experience for me after visiting several Hyundai dealership looking for my dream car. Chris , Andre and Mateo was a pleasu The dealership was a great experience for me after visiting several Hyundai dealership looking for my dream car. Chris , Andre and Mateo was a pleasure to work with. Chris Antone was pleasant helpful and funny. I would recommend this dealership to friend and family in a heart beat. More
Other Employees Tagged: Chris Antone, Anthony Coccia Jr., Andre Mendes