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Mathew Runas
Mathew Runas at McGrath City Honda

Mathew Runas | Page 2

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.9
21 Reviews
4.9

21 Reviews

Write a Review

21 Reviews of Mathew Runas

February 04, 2026

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Employee Rating

Service was a bit slow, but maybe due to backup. Wife was not happy no car wash or vaccum. But i said maybe they only do this with other services. More

by jepps428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2026

McGrath City Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 04, 2026

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Employee Rating

Flexible accommodating professional, and timely They were transparent about delays in the process due to weather. They accommodated us by providing a loaner car. They gave regular updates on the status. More

by mayaskya
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Feb 04, 2026

McGrath City Honda responded

We appreciate you choosing us for your Honda service. Mathew and our team are pleased we kept you updated about weather delays and could provide a loaner car. Your feedback on our flexibility and communication means a lot.

February 01, 2026

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Employee Rating

I was happily welcomed, which made me feel at home. Much thanks to everyone ?? More

by luisorellana232011
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Feb 03, 2026

McGrath City Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 01, 2026

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Employee Rating

Good service Just at the begining it was a little crowded But in general the customer service was fine More

by aurelio872
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Feb 01, 2026

McGrath City Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 29, 2026

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Employee Rating

He made everything so easy . He made everything so easy . He made sure I was ok because I put ace a car at another McGrath and I should him what I needed and I live right down th More

by troydlocascio
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jan 30, 2026

McGrath City Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McGrath City Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 28, 2026

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Employee Rating

Matthew Runas was very knowledgeable regarding my vehicle and gave me prompt estimate on how long the service will take More

by claqui10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Uros Matejic, Karen Kozlowski, Karla Montoya

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Jan 28, 2026

McGrath City Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McGrath City Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 28, 2026

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Employee Rating

Great people, great environment Great dealership, mate car buying easier, great Salesforce. Would go to them again and again More

by garciacarmen18
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jan 28, 2026

McGrath City Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McGrath City Honda. We look forward to having you as one of our valued customers for many more years to come! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 27, 2026

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Employee Rating

I really like this dealership -- Lewis Gonzales and all the employees there are helpful and knowledgeable More

by NW8963
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jan 28, 2026

McGrath City Honda responded

Thank you for choosing McGrath City Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 27, 2026

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Employee Rating

Mathew was courteous and efficient. He kept me informed about all issues and gave me advice on services needed. He also called attention to one of my tires as it had a screw in it. I wa More

by sanc211617
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jan 27, 2026

McGrath City Honda responded

Thanks for sharing about your experience with McGrath City Honda. We appreciate your business and hope to see you again soon! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 27, 2026

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Employee Rating

Very fast friendly understanding caring polite and always with a smile Professional, the hours are great.Their service is great More

by judycruz478
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jan 27, 2026

McGrath City Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McGrath City Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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