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Mathew Runas

Overview Reviews (53) Inventory (201)

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Mathew Runas

Mathew Runas | Page 2

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.7

53 Reviews

Overview Reviews (53) Inventory (201)

4.7

53 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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53 Reviews of Mathew Runas

July 09, 2026

Dealership Rating

Employee Rating

Everyone is very nice and knows what the problem is when I come in with my car I come in with my car More

by katherinemary73

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mathew Runas

Jul 10, 2026 -

McGrath City Honda responded

We’re glad our team made you feel welcome and quickly identified the issue with your Honda CR-V. It’s great to know your service visits run smoothly. We look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 09, 2026

Dealership Rating

Employee Rating

Good customer service and timing was good Everything was perfect and it was pretty quick in the service perfect and it was pretty quick in the service More

by christianvelasquez9

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mathew Runas

Jul 09, 2026 -

McGrath City Honda responded

It’s great to know our team provided prompt service for your Honda Civic and that you were pleased with every aspect. We look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 03, 2026

Dealership Rating

Employee Rating

Theybqere kind and friendly. They did give me time to reply for the fixtures of the car.. They did give me time to reply for the fixtures of the car.. More

by lizymartinez1982

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mathew Runas

Jul 03, 2026 -

McGrath City Honda responded

It’s great to hear our team was warm and accommodating while discussing the fixture options for your Honda. We’re glad they gave you the time you needed to decide. Thank you for trusting us with your Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 01, 2026

Dealership Rating

Employee Rating

No car wash and issues with window not truly resolved. Mathew is always very friendly and patient. Mathew is always very friendly and patient. More

by Carreview

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mathew Runas

Jul 03, 2026 -

McGrath City Honda responded

Thank you for taking the time to leave us a review. We appreciate your business and look forward to serving you in the future. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 24, 2026

Dealership Rating

Employee Rating

Good service Matthew Runas was very helpful very professional Car was on time and done well professional Car was on time and done well More

by RGOBRIEN64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 24, 2026 -

McGrath City Honda responded

Thank you for sharing your experience with Mathew. We’re pleased your Honda CR-V service was completed on schedule and to your satisfaction. We appreciate your trust in our team. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 22, 2026

Dealership Rating

Employee Rating

This was my second time at the dealership and this experience was not as good as my 1st visit. I waited a total of 4 hours and my dealership attendant was not as helpful as the gentleman I had on my p experience was not as good as my 1st visit. I waited a total of 4 hours and my dealership attendant was not as helpful as the gentleman I had on my previous experience. More

by cgonza124

Verified Customer

Recommend Dealer

Other Employees Tagged: Mathew Runas

Jun 26, 2026 -

McGrath City Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

June 16, 2026

Dealership Rating

Employee Rating

Solid expectations professional I know what to expect and it's a professional experience. I know they will be responsive and helpful it's a professional experience. I know they will be responsive and helpful More

by jeff.sabella

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mathew Runas

Jun 17, 2026 -

McGrath City Honda responded

Thank you for trusting us with your Honda Fit service. We’re pleased the experience met your expectations and our team stayed responsive and helpful. We will be sure to pass this along to Mathew. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 14, 2026

Dealership Rating

Employee Rating

Quick service It was quick the advisor was nice has knowledge No no necessary pushing staff knowledge No no necessary pushing staff More

by katarzynaziel700

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mathew Runas

Jun 14, 2026 -

McGrath City Honda responded

Mathew’s friendly and knowledgeable approach ensured your Honda HR-V service was completed quickly and without any pressure. Thank you for the five-star review, and we look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 13, 2026

Dealership Rating

Employee Rating

My car was ready in a timely manner even after I ask for more work more work More

by sinsinsational

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mathew Runas

Jun 14, 2026 -

McGrath City Honda responded

Thank you for trusting Mathew and our service team with your Honda CR-V. We’re glad we could handle the additional work and have your vehicle ready so quickly. Please let us know if we can help you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 13, 2026

Dealership Rating

Employee Rating

Everyone was so polite and professional. The service was done in the time promised and store was very clean! The service was done in the time promised and store was very clean! More

by kkappos8

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mathew Runas

Jun 13, 2026 -

McGrath City Honda responded

Your five star review means a lot. It’s great to hear our team was polite, completed your Honda CR-V service as promised, and kept the store clean. We hope to assist you again soon. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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