- Happy Customer
My husband and I purchased a Ford Truck this past Saturday from Jay Dunn. We live about 4 hours from the dealership so we did not want any surprises once we arrived. Jay was fantastic and delivered what we wanted-no surprises!! Everything that was discussed on the phone was what transpired at the dealership. We were in and out in under 2 hours and my husband is extremely happy with his new truck! Jay was friendly, honest, and knowledgeable. We would most definitively purchase another vehicle from him and Richmond Ford West. I also need to give a shout out to Marvin-he was a hoot and made the whole finance experience much more enjoyable. He was very thorough as well as entertaining:) I would also like to acknowledge Kayla but I did not catch her last name. She assisted on the internet side and my husband had very positive things to say about her. Matt was also very kind and friendly and made sure we were satisfied with everything before the trek back home. You all are a great team! Thanks again to everyone at Richmond Ford-you have happy customer from the Outer Banks and we will be sure to both recommend you and come back in the future!