Matt Chevier
Matt Chevier at Vision Hyundai Henrietta Rochester

Matt Chevier

Service Manager

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.7
200 Reviews
4.7

200 Reviews

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200 Reviews of Matt Chevier

August 15, 2025

Dealership Rating
Employee Rating

I've been going to them for years. Wonderful staff to work with. Will keep going there for service More

by marybateman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Matthew Melino

Aug 15, 2025

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 14, 2025

Dealership Rating
Employee Rating

I was at the dealership and waited 3 hours to get 1 tire replaced and then was overcharged by $100. 6 months ago another dealership, which is not too far from this one, only charged me $292 before tax for t More

by Zrlrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alexandra S., Matthew Melino

Aug 15, 2025

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 17, 2025

Zrlrandall responded

I responded to that email address 6 days ago from a google review I left and have heard nothing since.

August 10, 2025

Dealership Rating
Employee Rating

Vision on Henrietta Road is easy to deal with even though they are making renovations. From the moment I arrived they were pleasant and helpful. I was told my car would be ready in an hour and it WAS ! For t More

by PLILLY11250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino, Angela R., Alexandra S., Matthew Melino, Eric Finnefrock, John Nagle, Yadiel Martinez , I don’t remember Mike J or Quoc H. But I am sure they are great also!!!

Aug 12, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 08, 2025

Dealership Rating
Employee Rating

Very good service. The service person was very helpful and friendly. Service completed very timely manner More

by JPUDUSSERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Matthew Melino

Aug 12, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 30, 2025

Dealership Rating
Employee Rating

I look forward to when construction is complete. Other than that, it was a nice place. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Matthew Melino

Jul 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 30, 2025

Dealership Rating
Employee Rating

I'm a Hyundai customer for the rest of my life because of them. I felt love and respect from them. Pure undeserved kindness ✨️ ❤️ More

by ROBERT.CUMMINGS1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 29, 2025

Dealership Rating
Employee Rating

Eric was great to work with and made sure I received all the trim packages I desired. He presented my offer to manager and I was granted the deal. I got to know the sales manager and the service manager More

by TJWERNER2020
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino , Michelle at the customer service desk

Jul 29, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 26, 2025

Dealership Rating
Employee Rating

Efficient check-in friendly techs timely updates my service at vision Hyundai ran like clockwork More

by atomant1964
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 25, 2025

Dealership Rating
Employee Rating

Dealer has little to no communication skills. Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have ment More

by Rufflemj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2025

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 10, 2025

Dealership Rating
Employee Rating

Customer service second to none. I had my service done within a half hour like it was said very pleasant environment, even under construction. More

by MMATTICE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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