Matt Chong | Page 3

New car buying experience Costco pricing for parts does not really reflect true discounted pricing. When checked against Honda website pricing, Costco discounted price was the Costco pricing for parts does not really reflect true discounted pricing. When checked against Honda website pricing, Costco discounted price was the same, so where’s the discount? Example is rubber mats, at the website it’s pricea for $158, Costco discounted price was $157+, supposed retail was $200+. Buying experience was good. Though found out from Costco rep a couple of days after that a trained Costco rep should have assisted during the whole process. I met and communicated with the rep initially but was passed on to a sales rep. Matt did an awesome job overall. Some of the procedures with Costco members wasn’t what inexperienced after speaking to the Costco customer service rep after she explained how the procedure should have been. More

by HIPOLITO.OLAES Verified Customer Verified Customer

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Very good. It was very good. Justin kept me informed on the status of my new car. Aaron made the car sale closing easy. Matt did a good job. It was very good. Justin kept me informed on the status of my new car. Aaron made the car sale closing easy. Matt did a good job. More

by JKKIMURA Verified Customer Verified Customer

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Rustproofing of my new Honda Pilot. The service center was very easy to use and supportive of our needs. The appointment process was very easy and the rustproofing itself only took about The service center was very easy to use and supportive of our needs. The appointment process was very easy and the rustproofing itself only took about an hour. More

by daddis23 Verified Customer Verified Customer

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Matt Chong was Excellent I reached out on the Honda Windward Website and Matt responded. We exchanged a few emails and I explained what I was looking for in my new Ridgeline. I reached out on the Honda Windward Website and Matt responded. We exchanged a few emails and I explained what I was looking for in my new Ridgeline. Not only did Matt answer all my questions, but he provided quick and great pricing. To top things off, to make it super easy on me, he brought the paperwork to my office in Kapolei and we handled it in all of 10 minutes. - When I picked up my truck, Matt met me and gave me the entire vehicle orientation. Matt was very responsive and pleasant to deal with and I highly recommend Matt Chong and Honda Windward, if you are looking for an exceptional car buying experience. More

by SAI Verified Customer Verified Customer

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Awesome Great experience. Definitely recommend others to go and purchase a vehicle from there. Process took an hour and a half. :) also they’ll arrange to shi Great experience. Definitely recommend others to go and purchase a vehicle from there. Process took an hour and a half. :) also they’ll arrange to ship to other islands More

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2019 HRV We took the drive to the windward side ... good service , very informational, hassle free environment, and friendly staff ... they made a believer ou We took the drive to the windward side ... good service , very informational, hassle free environment, and friendly staff ... they made a believer out of us. More

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