Matt Demers
Matt Demers at Herb Chambers INFINITI of Westborough

Matt Demers | Page 16

Assistant Service Manager

Herb Chambers INFINITI of Westborough

312 Turnpike Rd
Westborough, MA 01581

4.7
181 Reviews
4.7

181 Reviews

Write a Review

181 Reviews of Matt Demers

May 11, 2021

Dealership Rating
Employee Rating

Matt always been helpful. He’s a true professional and I trust him. My car broke down and he was able to get me a loaner car right away for as long as I needed it. Thank you Matt and Infinity of Westboro. More

by beth.ferris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Henry Rodriguez, Henry Rodriguez

May 11, 2021

Herb Chambers INFINITI of Westborough responded

Beth, thanks so much for the 5-star review! We're so glad Mark could help you make the most of a bad situation and came to the rescue fast! We appreciate having you in our family here at Herb Chambers INFINITI of Westborough! See you next time!

May 11, 2021

beth.ferris responded

Hi, Just for clarity in your response, it was MATT in service that helped me and not Mark. Also Henry Rodriguez in sales. Thank you.

May 11, 2021

Dealership Rating
Employee Rating

I’ve been having my vehicle serviced here for many years. The service staff is always friendly and knowledgeable. Would highly recommend to other Infinity owners. More

by Rtougas2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 12, 2021

Herb Chambers INFINITI of Westborough responded

Thank you for your years of support! We're so glad to know you can always count on our service team at Herb Chambers INFINITI of Westborough!

May 01, 2021

Dealership Rating
Employee Rating

Have come here almost exclusively for service on my 2010 FX-35 for the past 8 1/2 years. From the service reps to the mechanics and salespeople I have always been treated fairly and with respect. Can’t give More

by darkstartransport@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Latino

May 03, 2021

Herb Chambers INFINITI of Westborough responded

Thank you for the awesome rating and review! We're so pleased that our team has done a great job helping maintain your FX-35 and have earned your business! We look forward to seeing you next time! - Herb Chambers INFINITI of Westborough

April 29, 2021

Dealership Rating
Employee Rating

I genuinely like going here. I’ve had nothing but positive, easy, service experiences at this dealership since 2018 and Matt has been there every time. I gladly drive a full hour (or longer) each way More

by DD148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2021

Herb Chambers INFINITI of Westborough responded

That's what we like to hear! Thank you so much for your yours of support, we're lucky to have loyal customers like you!

April 28, 2021

Dealership Rating
Employee Rating

Great experience. Matt was very professional and helpful. Work was done on time and I received a call to inform me of what needed to get done. There was an honest assessment of what needed to be addressed n More

by Mike Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2021

Herb Chambers INFINITI of Westborough responded

We're glad Matt could take care of everything for you! Thanks for taking the time to leave us this review, it means so much to the entire Herb Chambers INFINITI of Westborough team!

April 27, 2021

Dealership Rating
Employee Rating

Yes-They got me in and out 40 minutes early and helped Yes- They got me in and out 40 minutes early and helped with coupons for my service!. He made me feel as though he was looking out for my best int More

by jljohnson520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 27, 2021

Herb Chambers INFINITI of Westborough responded

It was our pleasure to take care of you! Thanks for trusting the Herb Chambers INFINITI of Westborough service team!

April 26, 2021

Dealership Rating
Employee Rating

I’ve been really impressed with the service I’ve received here. Knowledgeable staff and great communication through the process. I would highly recommend them! More

by TB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 27, 2021

Herb Chambers INFINITI of Westborough responded

TB - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our service team. We value your business and hope to see you again soon! - Herb Chambers Infiniti of Westborough team

April 24, 2021

Dealership Rating
Employee Rating

My Service Person Matthew Demers greeted as I pulled in always with a smile and thoroughly went over the work to be done and walked with me to the waiting area More

by Rose L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 27, 2021

Herb Chambers INFINITI of Westborough responded

Thank you for the nice review, Rose! We're happy to hear Matthew provided transparent service to you! We appreciate the five-star rating and look forward to seeing you again next time! - Herb Chambers INFINITI of Westborough

April 24, 2021

Dealership Rating
Employee Rating

My car has been serviced at this dealership in the last five years and I am pleased with the service level that I’ve experienced - customer service staff such as Matthew and others are very professional, r More

by Bao Tran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 27, 2021

Herb Chambers INFINITI of Westborough responded

Thank you for the continued confidence in our service team, Bao! We're pleased to hear Matthew and our team are so helpful and earn five stars for a job well done! We appreciate you being a customer and look forward to seeing you at your next appointment! - Herb Chambers INFINITI of Westborough

April 23, 2021

Dealership Rating
Employee Rating

Very efficient and personable attention. I know my car is getting the full attention it needs whenever I bring it to the dealership for service. More

by Jillhoffmanlmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 26, 2021

Herb Chambers INFINITI of Westborough responded

Thank you for your confidence in Herb Chambers INFINITI of Westborough, and for your business. We are thankful to have you as a customer!

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