Matt Fattah

The team there is great a lot of thanks to Dawn, Mat and Apostile They are very helpful and honest. I just got my second car from them very easy and simple Apostile They are very helpful and honest. I just got my second car from them very easy and simple More

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I gave him a 5 star. He did an excellent job. I was out in a couple hours thanks to him. He did an excellent job. I was out in a couple hours thanks to him. More

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Long story short, the service provided by my salesman Richard Donoso was immaculate. Our interests were accounted for and taken care of every step of the way. Even when we went past regular operating hou Richard Donoso was immaculate. Our interests were accounted for and taken care of every step of the way. Even when we went past regular operating hours for the dealership, Richard and the rest of the staff at Silver Star recognized that we were far from home made sure to get us the car in time for New Years! At no point did we deal with any typical dealer/car shopping hassle. I will be sure to come back and recommend this dealer to all of my friends and family! More

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A Nightmare Experience at Silver Star Mercedes Dealership I recently had an incredibly disappointing and frankly shocking encounter with the sales manager, Matt Fattah, at Silver Star Mercedes de Dealership I recently had an incredibly disappointing and frankly shocking encounter with the sales manager, Matt Fattah, at Silver Star Mercedes dealership. My attempt at engaging in a simple conversation with him turned into a nightmare that I never expected from a reputed dealership. From the very start, it was clear that Mr. Fattah lacked even the most basic understanding of professionalism. During our conversation, he repeatedly accused me of speaking over him, which I found incredibly ironic considering he was the one constantly interrupting and talking over me. His audacity reached new heights when he suggested that I should explore other dealerships, essentially questioning why I would choose his dealership. It's baffling how a sales manager could actively drive away potential customers with such disregard. I commend the efforts of the salesperson, Jason Gu, who attempted to salvage the situation and maintain a semblance of professionalism. However, Mr. Fattah's behavior was beyond redemption. Instead of handling the situation maturely, he resorted to incessant screaming and yelling on the phone, making any meaningful communication impossible. This type of uncontrolled aggression is not only unbecoming of a sales manager but is also indicative of a complete lack of respect for customers. What astounded me most was the fact that I never insisted that they sell me the car at a specific price. Any reasonable customer understands that negotiations are part of the process. If the dealership couldn’t honor my offer, a polite decline would have sufficed. Instead, I was met with an appalling lack of professionalism and respect, leaving me utterly dismayed. My experience at Silver Star Mercedes dealership, thanks to Mr. Fattah, was nothing short of a disaster. The complete absence of customer service, coupled with Mr. Fattah's belligerent attitude, has left me deeply dissatisfied. I strongly advise anyone considering this dealership to think twice before subjecting themselves to such a harrowing experience. The blatant disregard for basic customer respect and the shocking behavior of the sales manager make it abundantly clear that Silver Star Mercedes is not a dealership worthy of anyone's time or money. More

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I absolutely recommend Silver Star Mercedes-Benz. The one on one service they provode customers goes far and above excellent. The one on one service they provode customers goes far and above excellent. More

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Excellent staff very humble and cooperative I love to work with Hamero in service and jalal and nat in sales work with Hamero in service and jalal and nat in sales More

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This was my first time purchasing a vehicle from Silver Star Motors. I literally went to 5 different Mercedes Benz dealerships before learning about Silver Star Motors. My sales person Jason Gu, as well as Star Motors. I literally went to 5 different Mercedes Benz dealerships before learning about Silver Star Motors. My sales person Jason Gu, as well as the management staff were awesome!!. Very personable and friendly. I was in and out in less than an hour. I know the car buying experience can be dreadful, but this was definitely a pleasant one thanks to Jason and the rest of the staff at Silver Star Motors. Chris . More

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Dawn is Very professional and went above and beyond to help me.Matt was Knowledgeable and explained things that seemed confusing at times.Thank you help me.Matt was Knowledgeable and explained things that seemed confusing at times.Thank you More

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What a wonderful experience at silver star. I followed Matt Fattah from his previous dealership. I will not purchase from anyone other than him. He is extremely knowledgeable, friendly and always makes th Matt Fattah from his previous dealership. I will not purchase from anyone other than him. He is extremely knowledgeable, friendly and always makes the experience seamless. I highly recommend purchasing from him at Silverstar! More

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Excellent Service! Thank you Matt and Carol for making service so smooth and easy for me! From start to finish, setting up the appointment, getting my car there, and get Thank you Matt and Carol for making service so smooth and easy for me! From start to finish, setting up the appointment, getting my car there, and getting my car back. Thank you again. More

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