Nicholas Samuel

Nick Samuel provided an exceptional car-buying experience from start to finish. We visited the Mercedes-Benz dealership on 35-01 Northern Boulevard, Long Island City, NY 11101 because our current lease was n from start to finish. We visited the Mercedes-Benz dealership on 35-01 Northern Boulevard, Long Island City, NY 11101 because our current lease was nearing expiration and we were considering either leasing or financing a new vehicle. From our first conversation, Nick was helpful, patient, knowledgeable, and genuinely focused on helping us understand the options that worked best for us. We initially came in interested in the GLE 350 and asked for a comparison between leasing and financing, as well as the opportunity to take the vehicle for a test drive. Nick thoroughly explained the differences, answered all of our questions clearly, and promptly arranged the test drive. After driving the GLE 350, we felt that the GLE 450 would be a better fit because of its added power and six-cylinder engine. Nick did not hesitate to arrange another test drive for us, and that made all the difference. We ultimately decided on the GLE 450 and were very happy with our choice. Nick’s manager, Matt Fattah, was also friendly, transparent, and straightforward throughout the process. We received a reasonable offer, including the option to buy out our existing lease. Nick and the entire team took care of everything—from the paperwork related to our current lease, DMV, bank, and new lease—so efficiently that we were able to drive home in our new vehicle the very same day. Overall, it was a seamless, professional, and genuinely positive experience. Thank you, Nick, for making such a major decision feel easy and stress-free. We truly appreciate your patience, expertise, and excellent service. More

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Great customer service from the whole team especially Nicholas! From start to finish made the buying process quick and easy Nicholas! From start to finish made the buying process quick and easy More

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I had a great experience working with the sales department at Silver Star Motors. Samuel was incredibly patient and helped us find the car we wanted for our family. When we ran into an issue later department at Silver Star Motors. Samuel was incredibly patient and helped us find the car we wanted for our family. When we ran into an issue later on, Ben, the general sales manager, stepped in and was excellent. He actively listened to our concerns, showed deep understanding, and communicated back to us within a day to resolve our problem. We are extremely happy with the outcome and highly recommend this dealership. More

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Victor Babb was a pleasure to work with. I enjoyed working with him and the time he took to properly present to vehicle to me. He explained the process well and he was on point throughout I enjoyed working with him and the time he took to properly present to vehicle to me. He explained the process well and he was on point throughout the process. Thanks Victor! Nash Bias, finance manager, made the whole process easy to understand and seamless in flow. Thanks to him, too. Moreover, the staff was equally helpful and as pleasant. A special shout out goes to Nicholas Samuel, sales consultant, who let me borrow his cell phone charger when my phone went dead and to Laritza Kryminski, front desk receptionist, who not only aided me when I first got to the dealership but also directed me to local stores where I was able to find a charger. Thanks again to Silver Star Motors. P.S. I am enjoying my vehicle. More

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I gave him a 5 star. He did an excellent job. I was out in a couple hours thanks to him. He did an excellent job. I was out in a couple hours thanks to him. More

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Great service and competitive prices! The sales person (Nicholas) went above and beyond to help us find the right vehicle! The sales person (Nicholas) went above and beyond to help us find the right vehicle! More

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Great fast service. Always seamless and efficient. Would recommend to anyone in the LIC area Always seamless and efficient. Would recommend to anyone in the LIC area More

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I had a horrible experience at this dealership I was given the dirtiest smelliest loaner car ever. Once my lease is up I will not buy another car from this Mercedes Benz dealership The manager of servic given the dirtiest smelliest loaner car ever. Once my lease is up I will not buy another car from this Mercedes Benz dealership The manager of service was very insensitive. More

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I can not stress how much of a pleasure it was to work with Nicholas Samuel. He was the epitome of professionalism. He handled my questions and concerns with knowledge, patience and professionalism. I wil with Nicholas Samuel. He was the epitome of professionalism. He handled my questions and concerns with knowledge, patience and professionalism. I will definitely be referring him and Silver Star Motors to all of my family and friends! Thank you for making what's usually a dreadful experience enjoyable! More

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Honest feedback! I was not happy with the service I received when buying my car. If the management team would like to call me regarding this matter I’m more happy to give them feedback. As far as my se received when buying my car. If the management team would like to call me regarding this matter I’m more happy to give them feedback. As far as my service with Cindy, it’s was great! More

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