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Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 13

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
849 Reviews
4.9

849 Reviews

Write a Review

849 Reviews of Matt Fondren

September 22, 2021

Dealership Rating
Employee Rating

It was good Customer service I really like how y’all Operate y’all Business More

by Dashawn gist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Todd Parady, Tony Ramos , Alyssa Adams, Anthony LaGiglio

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Sep 22, 2021

Joe Rizza Acura responded

Dashawn, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Sep 23, 2021

Dashawn gist responded

No problem I will be coming to y’all for me things I need done on my car

September 21, 2021

Dealership Rating
Employee Rating

Service is prompt & efficient. Personnel keep you updated on any changes or adjustments that are needed with your service More

by gmarshall371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

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Sep 22, 2021

Joe Rizza Acura responded

It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

September 21, 2021

Dealership Rating
Employee Rating

A reason for buying a car at Rizza is the service department from top to bottom More

by OMALLEYTOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Sep 22, 2021

Joe Rizza Acura responded

Tom, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again.

September 21, 2021

Dealership Rating
Employee Rating

Staff is always responsive and professional. I dropped my car off in the morning and it was ready before the suggested time given. More

by abrunson0130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 22, 2021

Joe Rizza Acura responded

We appreciate your business, Matt and our team looks forward to serving you again soon!

September 21, 2021

Dealership Rating
Employee Rating

I’m in and out of this service center in 30 mins without an appointment for Oil change & Tire repair. Excellent customer service. More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 22, 2021

Joe Rizza Acura responded

Raj, Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad Matt and our team were able to help, and we hope to see you again!

September 19, 2021

Dealership Rating
Employee Rating

Info me about all I needed to repair waited only an hour good service good job More

by Jamesoo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

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Sep 19, 2021

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience working with Matt and Chris here at Joe Rizza Acura. We appreciate your business and hope to see you again soon!

September 17, 2021

Dealership Rating
Employee Rating

I love the great service we always get at our Joe Rizza dealership . Everyone is knowledgeable and friendly. . The service is provided in a timely manner . More

by longstreet716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 18, 2021

Joe Rizza Acura responded

Thank you for your very kind review. Matt and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

September 16, 2021

Dealership Rating
Employee Rating

Great experience, the staff is very nice and always accommodating. They have great hours and get you in and out. More

by GINA330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 18, 2021

Joe Rizza Acura responded

Gina, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 16, 2021

Dealership Rating
Employee Rating

I was very pleased with the service l received, everything was done that. I requested to be done! More

by EQUILLA54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Todd Parady, Tony Ramos , Alyssa Adams, Ricardo V

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Sep 18, 2021

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 16, 2021

Dealership Rating
Employee Rating

Fast and courteous staff that exhibited knowledge on any questions that were presented to them More

by SHUNTRICEWILLIFULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

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Sep 16, 2021

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

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