Matt Fondren | Page 83

I wouldn't go anywhere else I have been a customer for 12 years and have been totally satisfied every time I have had service done. I would not trust anyone else to work on my ca I have been a customer for 12 years and have been totally satisfied every time I have had service done. I would not trust anyone else to work on my car. More

Helpful 0

Report | Print

experience was wonderful I've been a customer for over 7 years and I find the dealership to be above and beyond reproach extremely honest extremely fair extremely accommodatin I've been a customer for over 7 years and I find the dealership to be above and beyond reproach extremely honest extremely fair extremely accommodating and would recommend them highly to anyone More

Helpful 0

Report | Print

Above and beyond Joe Rizza Acura has serviced several of my cars over the years. They make it so enjoyable owning a Acura. I recently had trouble with my 2006 Acura RL Joe Rizza Acura has serviced several of my cars over the years. They make it so enjoyable owning a Acura. I recently had trouble with my 2006 Acura RL. I called Joe Rizza's service department. They indicated that it was very likely an alternator issue but to bring it in to be sure. I had it towing and they had a loaner car ready to go for me. Normally it take a week or more to reserve a loaner but they saw that I was in a jam and took care of me. The diagnosis over the phone was right on. The repairs were done and my car was ready within a few days. Now I'm back on the road in my awesome Acura RL. Thanks Matt, Chris & Charlotte! More

Helpful 0

Report | Print

Service Impossible to make the experience better. I took an MDX for a routine maintenance issue. By accident, things took an unexpected turn. However, the Ser Impossible to make the experience better. I took an MDX for a routine maintenance issue. By accident, things took an unexpected turn. However, the Service Department Advisor (Matt Fondren) treated the situation like the professional he is. Could not be happier. Although I live in Chicago and there is a dealer within 1.5 miles from where I live, I will continue to take my two Acuras to this dealer (which is where I bought them), about 30 miles away. Kudos to you all. I also had a great sales experience in both purchases. More

Helpful 0

Report | Print

Great service and very professional This dealership proves great service for ten years now. Price for work done was reasonable. Love the hand wash and vacuum. Definitely will be back. This dealership proves great service for ten years now. Price for work done was reasonable. Love the hand wash and vacuum. Definitely will be back. More

Helpful 0

Report | Print

Simply the Best My 2005 TL runs like the day I bought it new from them. Service to Parts (Ted, Brad, Matt, Charlotte, Chris and others), it doesn't get any better!! My 2005 TL runs like the day I bought it new from them. Service to Parts (Ted, Brad, Matt, Charlotte, Chris and others), it doesn't get any better!! jgk More

Helpful 2

Report | Print

OUTSTANDING SERVICE & WORTH THE DRIVE!!!!! We have owned Acura's since 2004, I have an RDX and my husband has an MDX. I have been to all the dealerships in the area and the Service Department We have owned Acura's since 2004, I have an RDX and my husband has an MDX. I have been to all the dealerships in the area and the Service Department and service from Matt Fondren is outstanding! It's amazing how different all the dealerships actually are. Even though I could go to the McGrath Acura dealer 10 min from my house Joe Rizza is worth the drive! They are honest, pleasant, really accommodating to make an appointment, they always have my car done when they say it will be and explain everything that will be done. Definitely worth the drive!!!! Also, we have bought many new cars through the years and Jerry Johnson makes the buying experience exciting and very easy as well. We will definitely buy Acura's from this dealership again. More

Helpful 1

Report | Print

best dealership in midwest I have been going to Joe Rizza Acura Since 1990's I used to own two Acura Legend first followed by Acura MDX in2003,then again Acura MDX in 2008 then I have been going to Joe Rizza Acura Since 1990's I used to own two Acura Legend first followed by Acura MDX in2003,then again Acura MDX in 2008 then my son bought Acura RDX .I keep going back to Acura For there great sales people least to mention Denise the best who cares and sells cars with personal attention, I keep buying Acura as I like service advisors MATT and Charlotte who have serviced my cars for million years and it is always a pleasure to visit them. More

Helpful 1

Report | Print

oil chane service, I was given very good price (dealership might have internally applied coupon discount, good for me). Quick service & offered a mail-in-coupon for next I was given very good price (dealership might have internally applied coupon discount, good for me). Quick service & offered a mail-in-coupon for next time discount. Quite happy with the service. Hope I will get good price on my next lease. Sam Mittal More

Helpful 0

Report | Print

Always great service. I have worked with Matt and Charlotte many times. Chris took care of me on my last visit and was very good. I've been going to Joe Rizza Acura for ove I have worked with Matt and Charlotte many times. Chris took care of me on my last visit and was very good. I've been going to Joe Rizza Acura for over nine years with my 2005 Acura RL that I purchased there. . They take excellent care of my car, it now has over 202,000 miles on it and runs great! Thanks to Matt, Charlotte and Chris, Diane K. More

Helpful 1

Report | Print