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Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover | Page 2

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.9
134 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 9 mos

Industry Experience

19 yrs, 2 mos

Languages Spoken

English English

4.9

134 Reviews

Write a Review

134 Reviews of Matt Hoover

July 31, 2026

Dealership Rating
Employee Rating

I brought my truck in for an emissions code. The technician did a computer reflash while I waited. Chatting with Terry, the service greater made the time go by quickly. He had a group of us chat More

by L.ARENSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 31, 2026

Robert Brogden Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that your truck is running great after the emissions service. It’s wonderful to know that Terry made your visit enjoyable and kept the atmosphere lively. We appreciate your support for Robert Brogden's Olathe Buick GMC and look forward to seeing you again. Safe travels! The Robert Brogden Buick GMC Team

July 31, 2026

Dealership Rating
Employee Rating

Waiting on part to complete repair. Have done a great job keeping me updated on status. More

by cludwick12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Stateler

Print
Jul 31, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback! We appreciate your patience while waiting for the part to complete your repair. It's great to hear that our team at Robert Brogden's Olathe Buick GMC has been keeping you updated. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to getting your vehicle back to you soon! The Robert Brogden Buick GMC Team

July 30, 2026

Dealership Rating
Employee Rating

Always helpful, courteous and very friendly. They have always answered all questions we have had More

by honeyof6.pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Miller

Print
Jul 30, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your positive feedback about our team at Robert Brogden's Olathe Buick GMC. It's great to hear that we have always been able to assist you with your questions. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

July 26, 2026

Dealership Rating
Employee Rating

The clerk I worked with who signed me in and kept me informed was great. Service was completed quickly and done well. More

by bschnepf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 26, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your experience at Robert Brogden's Olathe Buick GMC was positive and that our team provided you with great service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

July 26, 2026

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Employee Rating

I called service to reschedule an oil change. Todd scheduled for same day drop off; included a recall update; and offered PDR during my visit. The service visit was fast and easy. He even help More

by EDIE.DODSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd

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Jul 26, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Edie! We are glad to hear that your service experience at Robert Brogden's Olathe Buick GMC was fast and easy, and that Todd was able to assist you with your oil change, recall update, and GMC rewards points. We appreciate your support and look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

July 24, 2026

Dealership Rating
Employee Rating

They are always very helpful and nice to work with. They keep me updated on the progress of my vehicle. More

by PSKGHOST
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler

Print
Jul 24, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about the helpfulness and communication at Robert Brogden's Olathe Buick GMC. It's our goal to keep our customers informed and satisfied throughout their experience. Our team looks forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 22, 2026

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Employee Rating

They were east to work with and took care of my needs I had at the time More

by heath.hayden17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler

Print
Jul 22, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Heath! We’re glad to hear that you found it easy to work with us and that we were able to meet your needs. We appreciate your support of Robert Brogden Buick GMC and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 19, 2026

Dealership Rating
Employee Rating

I have been here twice in the past year and the dealership is clean and the individuals are professional. Matt Hoover is the best. He, and the team, were able to diagnose and fix two issues that tw More

by ksufoura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 20, 2026

Robert Brogden Buick GMC responded

Grateful for you sharing how your visit turned out! We’re glad to hear about your positive experiences at Robert Brogden's Olathe Buick GMC. It's great to know that Matt and our team were able to address the issues you faced, and we truly appreciate your kind words about our service and professionalism. We look forward to seeing you again next time! Sincerely, The Robert Brogden Buick GMC Team

July 17, 2026

Dealership Rating
Employee Rating

In KC for a day and had car trouble. Matt worked us into the schedule and had our car repaired and on our way in a couple of hours. Great job! More

by UNCAPAFEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 17, 2026

Robert Brogden Buick GMC responded

Thank you for your review! We're happy to hear that Matt was able to assist you with your car trouble and get you back on the road quickly. Your positive feedback means a lot to us at Robert Brogden's Olathe Buick GMC. We hope to see you again in the future. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

July 12, 2026

Dealership Rating
Employee Rating

The service department is great to work with. The will work with your scheduling needs to get your car in for service. More

by JMAHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 13, 2026

Robert Brogden Buick GMC responded

Truly appreciate the thoughtful review! It is wonderful to hear you had a great experience with the service department at Robert Brogden's Olathe Buick GMC. Accommodating busy schedules and providing top-tier vehicle care are always the top priorities here. Looking forward to assisting you again down the road! Sincerely, The Robert Brogden Buick GMC Team

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