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Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover | Page 2

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.9
106 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 5 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

4.9

106 Reviews

Write a Review

106 Reviews of Matt Hoover

April 01, 2026

Dealership Rating
Employee Rating

This dealership has staff who are always friendly and knowledgeable. We appreciate and trust their expertise. More

by djbuchholz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter, David Blackburn

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Apr 01, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your trust in us at Robert Brogden's Olathe Buick GMC. It's wonderful to hear that you find our staff friendly and knowledgeable. We look forward to serving you again in the future! The Robert Brogden Buick GMC Team

March 27, 2026

Dealership Rating
Employee Rating

Great service. Matt Hoover is excellent to work with. He communicated to us exactly when our vehicle was ready. Service was completed as requested and in a timely m More

by REUBEN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Reuben! We’re thrilled to hear that you received great service at Robert Brogden's Olathe Buick GMC and that Matt was able to assist you effectively. Communication is key, and we're glad he kept you informed about your vehicle's readiness. We appreciate your feedback and look forward to serving you again in the future! The Robert Brogden Buick GMC Team

March 26, 2026

Dealership Rating
Employee Rating

Great experience…They got me in…Fixed the problem and got me back on the road. More

by DLKLING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler

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Mar 26, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that we were able to get you back on the road quickly. The Robert Brogden Buick GMC Team

March 11, 2026

Dealership Rating
Employee Rating

My experiences have been good. There have been a few mixups but they have always made it right and made sure my experience was positive. More

by zp2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Olvera

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Mar 12, 2026

Robert Brogden Buick GMC responded

Thank you for your generous review! We're glad to hear that your experiences with Robert Brogden's Olathe Buick GMC have been positive, despite a few mix-ups. Our team appreciates your understanding and is committed to ensuring a great experience for our customers. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 10, 2026

Dealership Rating
Employee Rating

Appointment was easy to setup. Work was done quickly. Service staff is professional. Comfortable waiting area. More

by adud1262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re delighted to hear that your appointment at Robert Brogden's Olathe Buick GMC was easy to set up and that our service staff provided you with a professional experience. It's great to know you found our waiting area comfortable. We appreciate your feedback and look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

March 10, 2026

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Employee Rating

Has been a very smooth transaction so far. Did a really great job with the repair work needed. More

by jchiddix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We're glad to hear that your transaction was smooth and that you were satisfied with the repair work at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 05, 2026

Dealership Rating
Employee Rating

They provided me a very nice loaner vehicle while mine was being worked on for warranty work. It was a very easy process to reserve the vehicle and return it. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Mar 05, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Greg! We're delighted to hear that you had a positive experience with the loaner vehicle during your warranty work at Robert Brogden's Olathe Buick GMC. Our goal is to make the process as seamless as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team

March 01, 2026

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Employee Rating

This dealership treats the customers really well & does a great job of taking care of them More

by ERINEGGERMAN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 02, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Eri! We truly appreciate your positive feedback about the customer service at Robert Brogden's Olathe Buick GMC. It’s our goal to provide the best care for our customers, and we’re glad to hear you had a great experience. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 27, 2026

Dealership Rating
Employee Rating

Always provide great services. Pleasure doing business with this staff. Been with this business about 35 years now. More

by RSQD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Paul Levin, David Blackburn, Lacey Pfannenstiel , Katie Terry

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Feb 28, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Robert Brogden's Olathe Buick GMC over the past 35 years. It’s always a pleasure to serve you, and we look forward to continuing to provide you with great service. Please come see us again soon! Sincerely, The Robert Brogden Buick GMC Team

February 22, 2026

Dealership Rating
Employee Rating

Everyone at Brogden was so nice. I came in to look and left with a new truck. When I came back two days later the truck was ready and I am very happy with it. More

by verngassen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

Report | Print
Feb 22, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re glad to hear that you had a positive experience with us at Robert Brogden's Olathe Buick GMC and that you left with a new truck. It’s great to know that everything was ready for you when you returned. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new truck! Sincerely, The Robert Brogden Buick GMC Team

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