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Matt Johnson
Matt Johnson at Del Toyota

Matt Johnson | Page 11

Service Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.5
324 Reviews
4.5

324 Reviews

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324 Reviews of Matt Johnson

April 07, 2025

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Employee Rating

It was good and great customer service that it didn’t take long to finish the maintenance More

by carranza016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Krause

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Apr 08, 2025

Del Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a good experience with us at Del Toyota and that our team provided great customer service during your maintenance visit. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Del Toyota Team

April 03, 2025

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Jose was great and it was a no pressure experience. L Eveyone answered all our questions and went the extra mile to make us feel comfortable with the purchase. It was the first time I didn’t absolutely More

by russellruoss2016
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John McElroy, John Norris , Jose

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Apr 03, 2025

Del Toyota responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us at Del Toyota. It’s great to know that Jose and our team were able to provide a no-pressure environment and answer all your questions. We appreciate your trust in us and look forward to helping you again in the future. Please share your experience with others, and we can’t wait to see you next time! Sincerely, Del Toyota Team

April 03, 2025

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Antonio was fantastic! He was very thorough, friendly, and very professional. He took the time and with a lot of patience explained a lot of of the features we had question More

by Ceulers92
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Ramirez

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Apr 03, 2025

Del Toyota responded

Thank you! We appreciate your kind words about your experience at Del Toyota. We're thrilled to hear that you found Antonio to be thorough, friendly, and knowledgeable. It's great to know that he was able to provide you with the information you needed. We look forward to seeing you again for your next visit! Sincerely, Del Toyota Team

March 27, 2025

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Very helpful staff and the job was finished on time. I needed a special bettery and they ordered and installed it in a timely manner. More

by CECILIA108
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2025

Del Toyota responded

Thank you for your kind words! We're thrilled to hear that our staff was helpful and that we could promptly order and install your special battery. Your satisfaction is important to us at Del Toyota. We look forward to serving you again in the future! Sincerely, Del Toyota Team

March 23, 2025

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Employee Rating

The service department was helpful and willing to work with us on getting the vehicle completed More

by yasmeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Del Toyota responded

Thank you for your wonderful feedback, Yasmeen! We’re delighted to hear that our service department was helpful and accommodating in getting your vehicle completed. At Del Toyota, we strive to provide exceptional service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

March 18, 2025

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The service write and mechanic did a great job. The video of the work is progress was also a nice touch. More

by GEMAGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2025

Del Toyota responded

It is wonderful to hear that our service team was able to provide excellent work and that you appreciate the video updates. Thank you for the feedback, Gema, and we will share it with them.At Del Toyota, we strive to keep our customers informed and satisfied. We hope to see you again for your future service needs! Sincerely, Del Toyota Team

March 15, 2025

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Mark Troy and Nick were very helpful. My key couldn’t pop out, and Troy fixed it. More

by Nathan
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2025

Del Toyota responded

Thank you for your wonderful review, Nathan! We are thrilled to hear that Mark and Nick were able to assist you and that Troy could fix your key issue. Your satisfaction is important to us at Del Toyota. We look forward to seeing you again soon! Sincerely, Del Toyota Team

Mar 15, 2025

Nathan responded

So grateful to their professional expertise and kind hearts🤝❤️

March 14, 2025

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Employee Rating

The customer service and speed of is wonderful! The cost is a bit on the high side. I know I will return despite. More

by cdboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Del Toyota responded

Thank you for your feedback! We're glad to hear that you found the customer service and speed at Del Toyota to be wonderful. We appreciate your comments about the cost and will continue to strive for value in our services. We look forward to welcoming you back in the future! Sincerely, Del Toyota Team

March 13, 2025

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Employee Rating

amazing customer service! recommend to all my friends and family love the email correspondance as well. Dan did a great job and was very respectful More

by melpay80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Tracey

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Mar 13, 2025

Del Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with Del Toyota and that Dan provided you with respectful and exceptional service. We truly appreciate your recommendation to your friends and family. We look forward to welcoming you back soon! Sincerely, Del Toyota Team

March 10, 2025

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Employee Rating

Sue was great and communicated very well with me. Josue worked on my car and did a great job as well. More

by kristasmoot1684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan, Josue

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Mar 10, 2025

Del Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team at Del Toyota. It's fantastic to know that both Sue and Josue made a positive impact during your visit. We hope to see you again soon for any of your automotive needs! Sincerely, Del Toyota Team

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