Matt Johnson | Page 12

This dealership is great, they take the time to explain their findings and impact it has on your vehicle, they also listen to your comments and take in consideration and work with you to solve the problem. their findings and impact it has on your vehicle, they also listen to your comments and take in consideration and work with you to solve the problem. communication between my advisor Shawn Krause and the tec that worked on my vehicle was great, I I didn't get his name. More

by Willeenk Verified Customer Verified Customer

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Very thorough and patient with my questions and requests. Showed me all the bells and whistles Showed me all the bells and whistles More

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The automobile service was completed on time, which I appreciated. However, I encountered an issue after picking up my car. As soon as I drove home, I noticed that there were oil stains on the rear seat. appreciated. However, I encountered an issue after picking up my car. As soon as I drove home, I noticed that there were oil stains on the rear seat. This was quite concerning, as it indicates a lack of care during the service process. I expect a professional level of cleanliness and attention to detail, which unfortunately was not met in this instance. I hope that future services will ensure better handling to prevent such issues from occurring again. More

by RAJSREE Verified Customer Verified Customer

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this was a second trip to service after an unpleasant first trip, the second time was MUCH better with the help of Matt & Liz. first trip, the second time was MUCH better with the help of Matt & Liz. More

by kelly_ellingsworth Verified Customer Verified Customer

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Had to pick up my second key. Service was great. Matt told me how long it would take to get the key programed. It was actually faster. Great service advisor and checkuout was a br Service was great. Matt told me how long it would take to get the key programed. It was actually faster. Great service advisor and checkuout was a breeze. More

by JRENK Verified Customer Verified Customer

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A simple misunderstanding led to an issue, but the dealership stepped up and went 100% above and beyond to fix the problem. In the end I was very satisfied with the outcome. dealership stepped up and went 100% above and beyond to fix the problem. In the end I was very satisfied with the outcome. More

by csguiley Verified Customer Verified Customer

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Fast, friendly and reliable service. I know I can trust Del Toyota to maintain my vehicle for optimum performance! I know I can trust Del Toyota to maintain my vehicle for optimum performance! More

by KARJEFFORDS Verified Customer Verified Customer

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Way too expensive. I got a battery two years ago and it went bad. It was only covered at 50 percent, but I also had to pay $49 for installation. If I hadn't been sold a I got a battery two years ago and it went bad. It was only covered at 50 percent, but I also had to pay $49 for installation. If I hadn't been sold a bad battery, I wouldn't have needed it installed. I also wanted to know what would be the cost and was told $105, which is $99 plus tax. No mention was made of installation cost. No good practice. Smacks a bit of bait and switch. More

by grandmama618 Verified Customer Verified Customer

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Will never use Del again services or purchase from them again. Will not give good rating ever again. Will not give good rating ever More

by Charhemingway Verified Customer Verified Customer

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Was able to fix our car within the specified timeframe and at the cost estimate. and at the cost estimate. More

by Rlhenderson659 Verified Customer Verified Customer

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