Matt Johnson
Matt Johnson at Del Toyota

Matt Johnson | Page 8

Service Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.5
349 Reviews
4.5

349 Reviews

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349 Reviews of Matt Johnson

September 30, 2025

Dealership Rating
Employee Rating

I have never seen any service without car wash. They made me come on second day and then told me you had to pay for car wash. This is basic minimum service expected of service More

by raj261329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 01, 2025

Del Toyota responded

Thank you for your feedback, Raj. We understand your concerns regarding the car wash service and appreciate you bringing this to our attention. At Del Toyota, we strive to meet our customers' expectations and value your input as we continue to improve our services. If you would like to discuss your experience further, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future. Sincerely, Del Toyota Team

September 27, 2025

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Employee Rating

Always a great experience at Del Toyota in Thorndale. Very professional people and never had any problems with the work done. More

by Fran Novak
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Martin C. Fusselman

Sep 27, 2025

Del Toyota responded

Thank you for your wonderful review, Fran! We're thrilled to hear that you consistently have a great experience at Del Toyota in Thorndale. Our team takes pride in providing professional service and ensuring quality work. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, Del Toyota Team

September 20, 2025

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Employee Rating

Del Toyota excels in the sales and service of my automobiles. I appreciate their continuous excellent service. Thank you! More

by SDM1621
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Angela Fryer, Shawn Krause, Nick Abbattista

Sep 21, 2025

Del Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about the sales and service at Del Toyota. It’s our pleasure to provide you with excellent service, and we look forward to assisting you again in the future. Safe travels! Sincerely, Del Toyota Team

September 18, 2025

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Employee Rating

Very efficient service. / shane was very knowledgeable about what I needed. He took care of it and no time and I was very satisfied.! More

by James
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: SHANE

Sep 19, 2025

Del Toyota responded

Thank you for your wonderful feedback, James! We’re pleased to hear that Shane provided you with efficient service and was able to meet your needs quickly. Your satisfaction is our top priority at Del Toyota. We look forward to serving you again in the future! Sincerely, Del Toyota Team

September 18, 2025

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Employee Rating

I had my standard service for inspection and oil change. Scheduling was easy and service was performed in a timely fashion. More

by LARSON6_PA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 18, 2025

Del Toyota responded

Thank you for your review, Larson! We're thrilled to hear that your standard service for inspection and oil change went smoothly and efficiently at Del Toyota. Our team strives to provide convenient scheduling and timely service, and your feedback confirms our efforts. We look forward to serving you again in the future! Sincerely, Del Toyota Team

September 15, 2025

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Efficient, professional, reliable, timely, thorough, convenient, affordable, transparent, courteous, clean, prompt, routine, hassle-free, trustworthy, quick. More

by kendalls6
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Del Toyota responded

Thank you for your positive review! We at Del Toyota are thrilled to hear about your excellent experience with us. It’s great to know that you found our service to be efficient and affordable. We truly appreciate your feedback and hope to see you again soon! Sincerely, Del Toyota Team

September 14, 2025

Dealership Rating
Employee Rating

Susan was excellent! She kept me informed of the mechanic's recommendations and explained what the recommendations entailed and informed me when the vehicle was ready. I More

by pricejb50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan

Sep 15, 2025

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Del Toyota. We're glad that our team, especially Susan, provided you with clear communication and guidance regarding your vehicle's needs. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Del Toyota Team

September 12, 2025

Dealership Rating
Employee Rating

Efficient, professional, reliable, timely, thorough, convenient, affordable, transparent, courteous, clean, prompt, routine, hassle-free, trustworthy, quick. More

by keeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Del Toyota responded

Thank you for the fantastic review, Keeza! We're thrilled to know you had an efficient and hassle-free experience at Del Toyota. Your kind words about our professionalism and reliability mean a lot to us. We look forward to serving you again in the future! Sincerely, Del Toyota Team

September 12, 2025

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Employee Rating

Very pleased with the response and pleasant communication I have experience. Susan has been thorough with excellent knowledge and she cares. More

by ROBERTFLEMING0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Del Toyota responded

Thank you for your kind word, Robert! We're thrilled to hear that you had a great experience with Susan at Del Toyota. Her thoroughness and care for our customers are truly appreciated. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

September 12, 2025

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Employee Rating

I had an issue that was resolved at a tio management level. Be careful. Overall satisfied More

by THOMASEELLS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Krause, Brian Sweet

Sep 13, 2025

Del Toyota responded

Thank you for sharing your experience with us, Thomas. It's great to hear that your issue was resolved and that you were satisfied with the service overall. At Del Toyota, we strive to ensure excellent service for all our customers. If you have any further concerns or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Del Toyota Team

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