Matt Joseph | Page 2

Great guys and great service! Always on time with projections with my vehicles. Highly recommend with anything related with domestic or imports! Always on time with projections with my vehicles. Highly recommend with anything related with domestic or imports! More

by kjreece92 Verified Customer Verified Customer

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After the dealer quoted an exorbitant price to replace liftgate struts and made little effort to get my warranty to cover it, I brought my car to Alderman and their thorough inspection revealed only one s liftgate struts and made little effort to get my warranty to cover it, I brought my car to Alderman and their thorough inspection revealed only one stut needed replaced and they got the warranty to cover it by sending photos and video. If the claim had been denied their cost was significantly less (over $500) than the dealer. They went above and beyond. Adam, Brad, and Matt were great at keeping me informed and answering all my questions. They also found other issues and provided photos of the areas which helps in making choices about what needs done now and what can wait. More

by rhonda.st.romain Verified Customer Verified Customer

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Great explanation of service needed Good service Very friendly staff Close to my home Easy to get appointment friendly staff Close to my home Easy to get appointment More

by Rwr1955 Verified Customer Verified Customer

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They seem to care about taking care of the customer. I would recommend them. Very good service experience. I would recommend them. Very good service experience. More

by fishersresident Verified Customer Verified Customer

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I have been in the automotive business in Indiana since I started detailing on East Washington Street at 13 - Alderman has a more lounge-like atmosphere than a typical dealership. The low employee turnover r started detailing on East Washington Street at 13 - Alderman has a more lounge-like atmosphere than a typical dealership. The low employee turnover rate is notable. They treat us like family! More

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Great experience overall, would highly recommend. They communicated well and were transparent about the costs. They communicated well and were transparent about the costs. More

by jsnslszs Verified Customer Verified Customer

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This dealership is good but attitude of Adam in front office is kind of bossy and lacks in proper professional customer dealings. office is kind of bossy and lacks in proper professional customer dealings. More

by dreamachiever75 Verified Customer Verified Customer

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Friendly, helpful staff. Very detailed inspection of car and suggestions for needed service. I brought my wife in to schedule service for her car. Even got a pleasant ride ho Very detailed inspection of car and suggestions for needed service. I brought my wife in to schedule service for her car. Even got a pleasant ride home, though the waiting area is very clean and spacious. More

by Richbear427 Verified Customer Verified Customer

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They aer efficient and Professional. They did not upsell . Matt was great he was professional and very personable . They did not upsell . Matt was great he was professional and very personable . More

by jongraham7 Verified Customer Verified Customer

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The staff at Alderman is fantastic! This is the first time I have officially used them for service, but I brought my vehicle to them recently because of a great customer service experi This is the first time I have officially used them for service, but I brought my vehicle to them recently because of a great customer service experience with their team previously. They are extremely professional and responsive, and they go above and beyond in the way they communicate, explain, and address any issues with your vehicle. Matt was my technician, and the other team members, including Adam, are true professionals. More

by Matthew Asher Verified Customer Verified Customer

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