Matt Kremer

I found what I thought was the perfect truck at Courtesy, a 2022 Sierra 1500 Denali. I drove 3 hours to get it. I should have known better when I got there and the under-seat storage listed in the advertisem a 2022 Sierra 1500 Denali. I drove 3 hours to get it. I should have known better when I got there and the under-seat storage listed in the advertisement and on the window sticker was missing. I let that go and proceeded with the purchase. I got the truck home and really loved it, except for a stutter when shifting. Looked it up and it was a known issue with the 10L80. Reached out to courtesy about it and was told they have never heard of it. Of course, the truck was out of warranty so there was nothing they could do. Less than 2500 miles later and I am now paying $8300 for a new transmission and Courtesy doesn't have the courtesy to even reply to me. I was given a whole spiel and paperwork about how they had done a thorough inspection, including fluids.....but they somehow missed metal in the transmission fluid? I'd say it is unlikely I will buy another GMC, but I can guarantee I will never buy from Courtesy again and I will tell everyone I know looking for a vehicle to stay away. Reply to Google review response: The extended warranty was offered once during finance paperwork and was more than $5000, which is why it was declined. Interesting to note the 120-point inspection but fail to catch something like that. Also interesting to note that thill respond to a Google review, but not to the customer directly.... Again, this dealership is really big on coming up with excuses instead of backing up their name. I will continue telling everyone who will listen about the trash quality of their word. This dealership lost GMC future business from me. I will not be buying another GMC. More

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MATT KREMER Was the best to work with! Amazing customer service and so friendly. Best salesman I have worked with. Would recommend him to anyone! Thank you Matt! Amazing customer service and so friendly. Best salesman I have worked with. Would recommend him to anyone! Thank you Matt! More

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Great service. Did near all my paperwork online or through texting. When I got to the dealership I was in and out in like 20 min. It took me longer to transfer my b Did near all my paperwork online or through texting. When I got to the dealership I was in and out in like 20 min. It took me longer to transfer my belongings from the old vehicle to the new one. Thanks team for making the process so smooth. More

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Best dealership around! We only do business with Courtesy Buick GMC and Frank Moody! The sales team is top notch as well! We only do business with Courtesy Buick GMC and Frank Moody! The sales team is top notch as well! More

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Everyone was respectful and listened to what we were interested in.they we're able to assist us in a vehicle that matched our needs and wants. interested in.they we're able to assist us in a vehicle that matched our needs and wants. More

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Matt Kremer was very helpful and professional. He worked with me to get the deal that helped me best. He worked with me to get the deal that helped me best. More

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Good people and very sales men help with everything you need the finance guy due the work faster need the finance guy due the work faster More

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My husband and I went in to purchase a Yukon and from the moment we walked in we were welcomed by every person we came in contact with. Our sales person Matt was great! We will definitely return for our nex moment we walked in we were welcomed by every person we came in contact with. Our sales person Matt was great! We will definitely return for our next purchase! More

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Great service, every one was super friendly and attentive. I will definitely return for a new car in the future. attentive. I will definitely return for a new car in the future. More

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Matt the sales representative was kind and thoughtful. He took his time and explained all the new upgrades to me and my wife. He explained how the dealership serviced their vehicles and that our first He took his time and explained all the new upgrades to me and my wife. He explained how the dealership serviced their vehicles and that our first oil change was free and that we would have 2 years of complimentary detail service. He also explained the loaner vehicle when in for service over an hour. Just an enjoyable experience overall and Matt should be complimented for his attention to customer service which you see less and less these days. More

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