It was a very pleasant and seemless experience.
The sales person and the business manager were both very professional and easy to work with.
The sales person and the business manager were both very professional and easy to work with.
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by rlandon
May 19, 2023 -
Martin Mazda responded
Thank you for the nice comments and 5 star review. We appreciate you taking the time to review Martin Mazda and are happy to have you as a member of the Martin Mazda customer family. We are here for you after the sale as well. Let us know if you need anything. Enjoy your new Mazda Martin Delivers!
The personnel are very professional.
The sales and support people are knowledgeable about the product line. The process was seamless and not stressful.
The sales and support people are knowledgeable about the product line. The process was seamless and not stressful.
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by cocccp6
May 13, 2023 -
Martin Mazda responded
Thank you for the wonderful comments. We appreciate you taking the time to review Martin Mazda. We are happy to have you as a member of the Martin Mazda customer family. Let us know if you have any additional questions. We are here for you after the sale. Enjoy your new Mazda. Martin Delivers!
We felt like we paid too much for our car with sales
saying they couldn’t go any lower on price. The worst part of this dealership is the financing department. We were told we had a tentative approval w
saying they couldn’t go any lower on price. The worst part of this dealership is the financing department. We were told we had a tentative approval with a local credit union but couldn’t get it finalized until two days later. We were also asked to sign a “backup” offer at a much higher rate in case the other offer didn’t pan out. We then had to back to the dealership to sign paperwork again because the finance person offered us a term that was not available with the tentative offer. It’s been weeks now and we recently are still providing documents to the dealer for the financing. This has been the worst customer experience with financing a car ever.
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by Fins1972
May 10, 2023 -
Martin Mazda responded
I have forwarded this onto our Sales Manager for review to assist in getting this resolved. Thank you.
May 10, 2023 -
Fins1972 responded
Nothing can be done now
I never expected to purchase a Mazda, I was actually
looking for a Kia. However, one look at the gorgeous red CX-5 in the showroom, it was love at first site! Matt was our salesperson and he was simply
looking for a Kia. However, one look at the gorgeous red CX-5 in the showroom, it was love at first site! Matt was our salesperson and he was simply the best! He was extremely helpful, pleasant, and answered all my questions. He was upfront and honest the entire time. The process was quick, easy and extremely customer friendly. I also felt no pressure from either Kaitlin or Betty when it came to choosing extra coverage. I love this car, it drives like a dream and the red is what I've been searching for. From start to finish, I was made to feel like the most important person in the showroom. I nor family members, will never go anywhere else but to Martin Mazda! Matt you"re awesome! Thank you for making a dream come true for me.
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by Scooter
Other Employees Tagged:
Kaitlin and Betty
May 04, 2023 -
Martin Mazda responded
Thank you Scotter for the AMAZING comments and 5 star review. We greatly appreciate you taking the time to review Martin Mazda. We want to welcome you to the Martin Mazda customer family. We are here for you after the sale as well. Let us know if you need anything. We are here to help. Enjoy your new red Mazda CX-5. Martin Delivers!
May 08, 2023 -
Scooter responded
You are welcome! Thank you for reaching out and reassuring me that customer service doesn't end with the sale. I was also told by Matt that same sentiment at the conclusion of the sale.
I would like to add that if anyone is on the fence about having extra protection....don't hesitate!. The undercoating makes the drive quieter, the extra protection on the interior is definitely peace of mind, but the best is the paint protection. The red color is now beyond beautiful and in the sun, she gleams like a gem!
Scooter
May 08, 2023 -
Martin Mazda responded
Enjoy your new beauty and drive safe!
Doug Kane was professional and efficient in handling my
cx-5 special. I would recommend this dealership
cx-5 special. I would recommend this dealership
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by PGTSWIM
Apr 14, 2023 -
Martin Mazda responded
Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Martin Mazda and are honored to have you as a valuable member of the Martin Mazda customer family. Enjoy your new Mazda. Martin Delivers!
I have always been a fan of Martin Mazda.
From Lenny to Herb Jordan, and now to Matt Kryzanowski. Matt was wonderful with my wife and I. He thoroughly explained the process, went the extra
From Lenny to Herb Jordan, and now to Matt Kryzanowski. Matt was wonderful with my wife and I. He thoroughly explained the process, went the extra mile, and did a wonderful job. We thoroughly enjoyed every moment spent with him.
Martin Mazda, you have wonderful, courteous, and respectful employees and we take our hats off to you!
Wonderful experience!
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by JOHNNIE ROBERTS
Apr 05, 2023 -
Martin Mazda responded
Thank you John for the amazing comments. We appreciate you tking the time to review Martin Mazda and we are honored that you remain a valuable member of the Martin Mazda customer family. Enjoy your new Mazda. Martin Delivers!
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by Beconway1994
Feb 19, 2023 -
Martin Mazda responded
Thank you for taking the time to review Martin Mazda. We are happy to have you as a member of the Martin Mazda customer family. We are her for you after the sale. Let us know if you need anything. Enjoy your new Mazda. Martin Delivers!
Martin Mazda delivered a good car and a good experience
for a new car dealership. I would definitely do business with them again.
for a new car dealership. I would definitely do business with them again.
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by Kenc4x4
Feb 18, 2023 -
Martin Mazda responded
Thank yoou Ken for the kind comments. We appreciate you taking the time to review Martin Mazda. We are happy to have you as a member of the Martin Mazda customer family. Enjoy your new Mazda. Martin Delivers!
The whole buying process at Martin Mazda was very good
and I love my new vehicle.
and I love my new vehicle.
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by paulacunningham59
Feb 03, 2023 -
Martin Mazda responded
Thank you Paula for the kind comments and 5 star review. We appreciate you taking the time to review Martin Mazda. We are happy to have you as a member of the Martin Mazda customer family. Remember that we are here for you after the sale. Let us know if you need anything. Enjoy your new Mazda. Martin Delivers!
I appreciate your good and prompt service.
Things went very well and I love my new Mazda. Thanks.
Things went very well and I love my new Mazda. Thanks.
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by M
Jan 29, 2023 -
Martin Mazda responded
Thank you for the wonderful comments and 5 star review. We appreciate you taking the the time to review Martin Mazda and are excited to have you as a member of the Martin Mazda customer family. We are here for you after the sale. Let us know if you need our assistance. Enjoy your new Mazda. Martin Delivers!