Matt Kuczek | Page 65

Always responsive and accommodating Purchased my 2016 Tiguan here and always have it serviced here. Always responsive to scheduling needs and listen to my concerns. Close to 90,000 mil Purchased my 2016 Tiguan here and always have it serviced here. Always responsive to scheduling needs and listen to my concerns. Close to 90,000 miles and runs beautifully. Appreciate the shuttle service, the drivers are always so courteous, wish I could remember their names right now. Also, in addition to Matt, Greg and Mike, Toni is always very nice. Thank you! More

by Carol from Rutherford Verified Customer Verified Customer

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Needed service for my 2017 vw passat and your dealership was very courteous and knowledgeable about my vehicle you got me in and out in a timely manner Once again thanks for your service. was very courteous and knowledgeable about my vehicle you got me in and out in a timely manner Once again thanks for your service. More

by ISAACSTICKS28 Verified Customer Verified Customer

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They have a warm friendly atmosphere, they have an amazing customer service agent name Graig!! He makes U feel so comfortable, he is very knowledgeable and courteous. So I always look forward to takin amazing customer service agent name Graig!! He makes U feel so comfortable, he is very knowledgeable and courteous. So I always look forward to taking my car there for good service. What I am saying is that I appreciate the quality of service they offer and would recommend Three County to anyone. More

by MARK.HALEY2017 Verified Customer Verified Customer

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Excellent service and staff... I was very happy with their work. I was concerned about my car, but their provided proper explanation regarding my car’s condition. Thank you their work. I was concerned about my car, but their provided proper explanation regarding my car’s condition. Thank you More

by HDESAI0815 Verified Customer Verified Customer

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The service department are very professional including Toni (cashier). I don’t even have to ask for a discount, Gregg automatically apply it. I was given a ride home while they’re working on my car and Toni (cashier). I don’t even have to ask for a discount, Gregg automatically apply it. I was given a ride home while they’re working on my car and provide transportation to pick me up. Awesome service!! More

by PINAYIAM3093 Verified Customer Verified Customer

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The service department is always very accommodating and timely in getting our scheduled maintenance done. The entire staff is friendly and communicates with us frequently about the status of our service. timely in getting our scheduled maintenance done. The entire staff is friendly and communicates with us frequently about the status of our service. More

by JENNW501 Verified Customer Verified Customer

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The service at Three County Volkswagen was pretty bad. I have a lease and the service rep Mike didn’t not want to follow proper protocol. Instead he just made assumptions. Though his assumption was true he have a lease and the service rep Mike didn’t not want to follow proper protocol. Instead he just made assumptions. Though his assumption was true he still made the entire process of getting my car serviced a lot longer than it should have. The only reason why I’m giving two stars is because the manager Matt stepped in to help push things along. I won’t step a foot back in to Lynhurst location. Too bad the Union Center is being updated...I’ll have to try Linden next. What a complete wast of time three weeks with no car simply because Mike refused to follow directions. More

by APRILSTITT72 Verified Customer Verified Customer

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I went in for an oil change for my 2016 Passat. Very thorough and efficient. Service advisor was professional, knowledgeable, and friendly. Also gave me some information to be aware of for a future serv thorough and efficient. Service advisor was professional, knowledgeable, and friendly. Also gave me some information to be aware of for a future service. More

by DANSKIM3 Verified Customer Verified Customer

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THREE COUNTY GOES THE EXTRA MILE Some challenges with my new Arteon. VW took care of my needs and work tirelessly to solve the problems. I'm back on the road again -- and it didn't co Some challenges with my new Arteon. VW took care of my needs and work tirelessly to solve the problems. I'm back on the road again -- and it didn't cost me as much as it could have. Thanks to everyone on board at Three County. More

by SPLENDOR.MUSIC Verified Customer Verified Customer

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Great staff - they take the time to explain everything they plan to do, and why. I do need to follow up with them though, as I'm getting a low tire pressure warning light (we replaced the tires) but all they plan to do, and why. I do need to follow up with them though, as I'm getting a low tire pressure warning light (we replaced the tires) but all four tire pressures are fine, so maybe its the spare. I'm also getting the 'Service Now!' warning when I turn on the car, but we just did a 40K service. More

by TKSENTER2003 Verified Customer Verified Customer

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