Matt Murphy
Matt Murphy at Mercedes-Benz of Boston

Matt Murphy

Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
21 Reviews
4.9

21 Reviews

Write a Review

21 Reviews of Matt Murphy

April 13, 2024

Dealership Rating
Employee Rating

Provide very good service would highly recommend this service center. People were nice with the service and everything More

by Triveni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Mercedes-Benz of Boston responded

Hi Triveni! We're glad to know that you had a positive experience at our Mercedes-Benz of Boston service center. Thanks for recommending us!

March 28, 2024

Dealership Rating
Employee Rating

Matt was very professional and helpful , and he explained all the work they did in the car More

by Tarik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Mercedes-Benz of Boston responded

Thanks so much, Tarik. We look forward to your next visit to Mercedes-Benz of Boston!

March 19, 2024

Dealership Rating
Employee Rating

I use to get my vehicle serviced at Burlington but ever since coming to Mercedes of Boston Matthew made me want to switch. Great customer service and very friendly and reliable! Matthew is the best More

by Jeff Bon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Mercedes-Benz of Boston responded

Hi Jeff! We're delighted to know that Matthew's excellent service made a difference in your experience at Mercedes-Benz of Boston. We appreciate the feedback and look forward to seeing you again!

March 14, 2024

Dealership Rating
Employee Rating

Have been getting services at this location for years and always an amazing experience! Matt Murphy has been my service advisor for the past few years and he’s truly great at what he does! Can always tell he More

by Dan.carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Mercedes-Benz of Boston responded

Hi Dan! We're so glad to know that Matt has been able to provide you with such excellent service over the years at Mercedes-Benz of Boston. We appreciate your recommendation and look forward to helping keep your Benz in top shape!

March 07, 2024

Dealership Rating
Employee Rating

Matthew always makes my visit to the dealership quick and easy, alway is communicating throughout the process More

by roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Mercedes-Benz of Boston responded

Hi Roger! It's great to know that Matthew has been able to make your visits quick and easy at Mercedes-Benz of Boston. We appreciate the positive feedback!

March 06, 2024

Dealership Rating
Employee Rating

The bill states that the car was washed and the front interior was vacuumed. Neither was done. The engine cover had finger prints all over the front and sides. Had a clean them off, More

by russellbhigley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Mercedes-Benz of Boston responded

Russell, thank you for reaching out. I will address this feedback with our team so we can take steps to improve in these areas moving forward. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Jeff Davis - General Manager - jeff@herbchambers.com

March 05, 2024

Dealership Rating
Employee Rating

Matthew was very supportive. Very good experience with my car and his service. Highly recommend you for Mercedes care. Thank you Matthew Joan Van Dorn More

by joanvandorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Mercedes-Benz of Boston responded

Hi Joan! We're so glad to know that Matthew provided you with excellent service at Mercedes-Benz of Boston. Thank you for your recommendation and kind words!

March 05, 2024

Dealership Rating
Employee Rating

Matthew is the sweetest and most caring service writer, helped me out with all my needs. Much appreciated and wouldn’t want to work with anyone else ! Thanks Matthew More

by russell higley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Mercedes-Benz of Boston responded

Hi Russell! It's fantastic to know that Matthew provided you with such outstanding service at Mercedes-Benz of Boston. We're grateful for your feedback and look forward to assisting you again in the future!

January 31, 2024

Dealership Rating
Employee Rating

Quick and convenient service. Matt was super helpful and efficient. I would recommend anyone who have MB to service here More

by forro1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Mercedes-Benz of Boston responded

We're glad to know you found our service at Mercedes-Benz of Boston quick and convenient! Thanks for the shout-out to Matt, we'll be sure he gets your praise. We appreciate your recommendation and look forward to serving you again in the future!

December 30, 2023

Dealership Rating
Employee Rating

I had a service issue and Matthew at the Somerville dealership was a great help! He kept me updated while my vehicle was being worked on and he explained what was wrong. I appreciate Matthew so much! More

by Nebraskadoor
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Mercedes-Benz of Boston responded

We're glad to know that Matthew and our service department at Mercedes-Benz of Boston were able to assist you effectively! Your feedback is greatly appreciated, we'll be sure to pass it along. Thanks for choosing us!

1

Dealership Inventory (319 Vehicles)

used 2016 BMW X3 car, priced at $17,898
2016 BMW X3
used
Space Gray exterior
8 speed automatic
All-wheel Drive
used 2021 Honda Civic car, priced at $19,498
2021 Honda Civic
used
Aegean Blue exterior
continuously variable automatic
Front-wheel Drive
used 2021 Mercedes-Benz A-Class car, priced at $29,998
2021 Mercedes-Benz A-Class
used
Patagonia Red exterior
7 speed automatic with auto-shift
All-wheel Drive
new 2023 Mercedes-Benz AMG E 53 car
2023 Mercedes-Benz AMG E 53
new
Nautical Blue exterior
9 speed automatic
All-Wheel Drive
new 2024 Mercedes-Benz AMG G 63 car
2024 Mercedes-Benz AMG G 63
new
Black exterior
9 speed automatic
All-Wheel Drive
new 2024 Mercedes-Benz AMG GLA 35 car
2024 Mercedes-Benz AMG GLA 35
new
Polar White exterior
8 speed automatic with auto-shift
All-Wheel Drive