Matt Murphy
Matt Murphy at Mercedes-Benz of Boston

Matt Murphy | Page 2

Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
21 Reviews
4.9

21 Reviews

Write a Review

21 Reviews of Matt Murphy

December 27, 2023

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My car was towed the this dealership. From the moment it got there, the customer service team was amazing. They kept me informed and made sure I was happy with their performance. Matt Mur More

by samgrullon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Jan 02, 2024

Mercedes-Benz of Boston responded

Hi Sam! We're glad to know that our team at Mercedes-Benz of Boston provided you with excellent service and kept you well-informed. We'll pass along your compliments to Matt! Thanks for the review.

December 14, 2023

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Excellent service performed in a timely manner. Transportation arrangements were easy and were as promised. Our service individual, Matt, made things easy for us. More

by Tgwalkermd
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Recommend Dealer
Yes
Dec 15, 2023

Mercedes-Benz of Boston responded

We're glad to know that you had an excellent and timely service experience with us at Mercedes-Benz of Boston. It's great to hear Matt made things easy for you! Thanks for sharing your feedback, we appreciate it.

December 13, 2023

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I’ve been a Herb Chambers customer for 15 years because of the outstanding customer service. More

by N/A
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Recommend Dealer
Yes

Other Employees Tagged: Albert Berisha

Dec 13, 2023

Mercedes-Benz of Boston responded

Thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Mercedes-Benz of Boston Team

December 12, 2023

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I just recently got my GLS 450 serviced at the this dealership and they were extremely helpful and professional. Highly recommend this dealership! More

by Hillambert36
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Recommend Dealer
Yes

Other Employees Tagged: Albert Berisha, Jimmy Maniatis

Dec 12, 2023

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your GLS 450! We appreciate your support and look forward to serving you again in the future!

November 16, 2023

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Had visit for battery replacement. Matt helped me to book nearest available spot and provide latest update for repair progress. While progress is very smooth. Also environment in deale More

by naomi
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Recommend Dealer
Yes
Nov 17, 2023

Mercedes-Benz of Boston responded

Hi Naomi! We're glad to know that Matt and our team at Mercedes-Benz of Boston were able to assist you smoothly with your battery replacement. We appreciate the feedback about our dealership environment too!

November 16, 2023

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I had the pleasure of working with Matt Murphy and had a great experience at Mercedes. He was friendly, professional, knowledgeable and customer-centered. Matt went above and beyond to ensure that I was wel More

by anonymous
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Recommend Dealer
Yes
Nov 17, 2023

Mercedes-Benz of Boston responded

We're so glad to know that Matt provided you with a great experience at Mercedes-Benz of Boston! Our team is always here to ensure our customers are well taken care of. We look forward to working with you again in the future, thank you for your review!

September 18, 2023

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I got in a minor but scary accident and needed my tire and rim fixed asap! I always use Matt Murphy when I need any service done I called and he got me in the very next day. The mechanic who is also Matt More

by Rtrusso85
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Recommend Dealer
Yes
Sep 18, 2023

Mercedes-Benz of Boston responded

We're so glad to know that Matt & Matt were able to assist you promptly and efficiently after such a scary experience. We appreciate your trust in us for all your service needs and hope you won't hesitate to reach out if there's anything else we can do for you! - The Mercedes-Benz of Boston Team

August 19, 2023

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They make every customer feel as if he’s their only customer. The dealership is clean and comfortable. More

by belma96lt
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Recommend Dealer
Yes
Aug 21, 2023

Mercedes-Benz of Boston responded

We're glad to know you felt well taken care of at Mercedes-Benz of Boston. We pride ourselves on our customer service and clean, comfortable dealership. Thanks for the positive feedback!

August 14, 2023

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Fabulous service I could not be more thankful after waiting for another dealership (one closer to me) to complete the service for almost two weeks, Mercedes-Benz of Boston had it completed in 24 hours, More

by lany
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Recommend Dealer
Yes

Other Employees Tagged: Rob Tinkham

Aug 15, 2023

Mercedes-Benz of Boston responded

Hi Lany, we're so glad to know that our team at Mercedes-Benz of Boston was able to provide you with efficient service. We appreciate your loyalty over the last 20 years and look forward to serving you for many more!

July 20, 2023

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The whole team was awesome. Matt, Sharon and the Valet supervisor. Very accommodating and friendly. More

by Willie
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Recommend Dealer
Yes

Other Employees Tagged: Michael Robinson

Jul 21, 2023

Mercedes-Benz of Boston responded

Hey Willie, thank you for the great review! We're delighted to hear that Matt, Sharon, and our team provided you with exceptional service during your visit. We'll see you next time at Mercedes-Benz of Boston!

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