Matt Nagy
Matt Nagy at Tim Lally Chevrolet

Matt Nagy | Page 23

Service Advisor

Tim Lally Chevrolet

24999 Miles Rd
Warrensville Hts, OH 44128

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4.7
230 Reviews
4.7

230 Reviews

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230 Reviews of Matt Nagy

November 27, 2021

Dealership Rating
Employee Rating

Joey nailed it! Got me in my 2022 RST Tahoe! Probably the best car buying experience yet! More

by TahoeMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Hurtuk, Jim Zurzolo

July 14, 2020

Dealership Rating
Employee Rating

I will never purchase another vehicle from tim lally or use its services, I been dealt unfairly by it service manager and I believe they are dealing monetarily for themselves and squeezing money erroneousl More

by Clint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Henry Jablonski , John Kuivila, Stephanie Malfara, Service department manager

Jul 28, 2020

Tim Lally Chevrolet responded

While we understand your frustration, we have to follow the protocols of the warranty companies if we are to get diagnostics and repairs covered. Our techs work hard and we cannot ask them to work for free in following the diagnostic processes mandated by the warranty company. When the covered repair is hundreds or thousands of dollars, the deductible is a lifesaver, and we get that when the opposite is true the deductible for the technician's diagnostic charges seems to make no sense. Since we can't change their policy based on the ultimate repair cost, is it really fair to brand the staff with a one star review? We would politely ask you to reconsider. Thanks, Jeff Novak. Customer Relations Mgr. 440-232-2000 ext. 1514

January 17, 2019

Dealership Rating
Employee Rating

The dealership is new and clean ,all the employees that wor My father dealt with Tim Lally Chevy his old life now that we're grown we still deal with Tim Lally Chevy. They're always there to help you when you More

by Dantart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Hurtuk, Jim Zurzolo , Jayne Pandy, Camille Parr, Robert Parr, Kam Wong

Jan 18, 2019

Tim Lally Chevrolet responded

Thank you for the excellent review, Dantart! It is great to know that our excellent customer service has earned your continued patronage. Once again, we appreciate your business and we will be there for you for many years to come. Sincerely, Camille Parr cparr@timlally.com

December 29, 2018

Dealership Rating
Employee Rating

Very good. Suburban Joe z. Really did me a good job. This is the second vehicle I have bought from him. I get all my service done with Tim lally also. Joe has always g More

by Davidone123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Cannon, Joe Zekanvovic

Jan 05, 2019

Tim Lally Chevrolet responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. I will be sure to pass along your praises to Joe. Until next time, drive safely! Sincerely, Camille Parr cparr@timlally.com

August 31, 2018

Dealership Rating
Employee Rating

Convenient and very worthwhile. DeAndre/Salesperson was very knowledgeable, personable and caring. Jim Z./Sales Manager was knowledgeable and convenient. Building was modern and clea More

by Loyalty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Zurzolo , D'Andray Harrison, Kam Wong, Prep person for car pickup.

Sep 03, 2018

Tim Lally Chevrolet responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know DeAndre and Jim were able to provide you with a friendly and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Camille Parr cparr@timlally.com

May 09, 2018

Dealership Rating
Employee Rating

Great service and sales group! Brenda Milliner Brenda is the best! She worked a great leasing deal for us, and subsequent service has also been exceptional. She will work with you while making the More

by Kimlaw662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenda Milliner, All of the service staff!

April 27, 2018

Dealership Rating
Employee Rating

Great quality when I go to Tim Lally the greeting is friendly and I feel welcomed. The workers and service is spot on. I recommend Tim Lally More

by Micj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenda Milliner, Curtis Tate

December 02, 2017

Dealership Rating
Employee Rating

I like taking my GM cars to Tim Lally. I've taken multiple GM cars to Tim Lally over my lifetime. I recently bought a Buick LaCrosse hybrid. The waiting area has GREAT wifi and coffee. At L More

by JPB7819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2017

Tim Lally Chevrolet responded

It is wonderful to hear that our staff at Tim Lally was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Camille Parr cparr@timlally.com

September 06, 2017

Dealership Rating
Employee Rating

service check-in she was very helpful on getting my Cruze oil-change and told me it need other service also answered questions on my future purchase of a chevy equinox More

by MICHELLE ZIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Hurtuk , Stephanie Malfara

Sep 07, 2017

Tim Lally Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Camille Parr cparr@timlally.com

August 03, 2017

Dealership Rating
Employee Rating

2 New Work Trucks We were very happy with the experience we had purchasing two new work trucks. Our salesperson, Brenda Milliner was friendly and easy to work with. J More

by EMT CFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Zurzolo , Brenda Milliner, Curtis Tate

Aug 04, 2017

Tim Lally Chevrolet responded

Thank you for taking the time to share your thoughts with us. Congratulations on your two new trucks! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I’ll be sure to share your feedback with Brenda and Jim, and please let us know if we can ever help you in the future. Respectfully, Camille Parr cparr@timlally.com

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