Matt Nagy | Page 3

Update: Dealership reached out to me to explain the circumstances regarding my service. It was explained satisfactorily and there was a misunderstanding as to the specifics of my situation. This is par circumstances regarding my service. It was explained satisfactorily and there was a misunderstanding as to the specifics of my situation. This is partially my fault for not making inquiries, but there was a lack of communication. Regardless, I did receive good and appropriate service and am willing to recommend them. I am conflicted, because they got my car working, but I still had to come back to have a very expensive battery cable installed. I was willing to just accept the situation, but I have been harassed with so many emails asking for a review. So here is your warning - they are good, but might try to rip you off if they can get away with it. And you wouldn't know this if they had not wanted a review so badly. More

by jeffsanda Verified Customer Verified Customer

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I was very pleased with my service. Matt helped and advise of the steps and was took very good care of me. They assured me that the issue had been fixed, also filled my washer fluid and Matt helped and advise of the steps and was took very good care of me. They assured me that the issue had been fixed, also filled my washer fluid and washed my car. I would go to Tim Lilly location again. More

by c.schaeff47 Verified Customer Verified Customer

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Great dealership All of my concerns were handled in a professional courteous manner Excellent dealership professional courteous manner Excellent dealership More

by THOMASMORTON05 Verified Customer Verified Customer

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Got a new set of tires and there was a slight rub. Did not sweat it at all, Jim and Matt got it fixed quickly. It is this hometown service that keeps me coming back! Did not sweat it at all, Jim and Matt got it fixed quickly. It is this hometown service that keeps me coming back! More

by WILLIAMJMOORE33 Verified Customer Verified Customer

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Simply awesome! !! Very professional!! Very detailed! Outstanding customer Service!!!! Matt Nagy is always professional and courteous, very respectful. The only downs !! Very professional!! Very detailed! Outstanding customer Service!!!! Matt Nagy is always professional and courteous, very respectful. The only downside as far as I'm concern is the staff passing by as you are waiting that looks right at you and do not return your greeting. More

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Scheduling was easy. They accommodated my preferences for the day and time. Wait time was more than acceptable. All work was completed to my satisfaction. They accommodated my preferences for the day and time. Wait time was more than acceptable. All work was completed to my satisfaction. More

by JTCOGAN Verified Customer Verified Customer

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Much faster than I anticipated. Clear instructions good service and price. Look forward for next visit. Expectation is for this to continue. If so I will remain a customer Clear instructions good service and price. Look forward for next visit. Expectation is for this to continue. If so I will remain a customer More

by tmidcalf Verified Customer Verified Customer

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Everyone at Tim Lally makes us feel that they value our business and that they value us as customers and people. We always have all of our vehicles serviced here. Our service team are Matt Nagy, Chris Nag business and that they value us as customers and people. We always have all of our vehicles serviced here. Our service team are Matt Nagy, Chris Nagy we always go to them. Both of them are honest, thorough, and have high integrity. They are patient and explain maintenance and repairs to us in laymens terms. They truly represent the dealership at its best. We also purchase our vehicles here as well, because of the high standards they have. Our salesman Bruce is awesome and knowledgeable. Brock the owners son, is very present in the dealership and is always so pleasant. This dealership as a whole is top notch. We will not go anywhere else. These folks are special and genuine. No pretense just great . More

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Adam Mays, Jim and Brock and entire Lally Team make the the most world class car experience come to life! BRAVO for thinking of everything from A to Z! You are Rock Stars!! the most world class car experience come to life! BRAVO for thinking of everything from A to Z! You are Rock Stars!! More

by KIMIWNOSE Verified Customer Verified Customer

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Rachel is always outstanding, friendly, and very knowledgeable! The Best Service Team in the Business!! Thank You Very Much Rachel!! knowledgeable! The Best Service Team in the Business!! Thank You Very Much Rachel!! More

by TVANHOUTEN Verified Customer Verified Customer

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