Matt Newbold
Matt Newbold at Victory Toyota of St. Louis

Matt Newbold | Page 4

Service Manager

Victory Toyota of St. Louis

11771 Tesson Ferry Rd
Saint Louis, MO 63128

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4.6
52 Reviews

Hi there, I am Matt Newbold the friendliest service manager in town. I am what the young people refer to as "Old School". I manage with respect and I expect nothing less than 100% effort from my technicians, advisors, and porters. I do this because i know that you (Our Valued Customer) works very hard for your money, and I want to make sure that we give wise and affordable advise and complete effort so that every dollar spent in service will save you a dollar later on repairs. Please stop in and visit us so that we can earn your business

4.6

52 Reviews

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52 Reviews of Matt Newbold

September 17, 2025

Dealership Rating
Employee Rating

Victory Toyota was easy to work with and went above and beyond to deliver the right vehicle in perfect condition. Our salesman Mike Indelicato was exceptionally knowledgable and easy to work with and alwa More

by glenn.hoffman
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Recommend Dealer
Yes

Other Employees Tagged: Casey Krebs, Amy Patterson

September 13, 2025

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It is friendly, efficient, and reputable. I appreciate the service that is rendered from the scheduling to the mechanics More

by gbuckman
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Recommend Dealer
Yes

September 12, 2025

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We purchased all our vehicle when it was Weiss Toyota and prefer driving the distance to have all services done at dealership. Victory Toyota has taken over and I will continue to go to dealership. I tru More

by SGTTGSJR
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Recommend Dealer
Yes

Other Employees Tagged: Prinz Villar , Chris Johnson.

September 11, 2025

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Nice people and nice place. Just spelled my name wrong a couple times. Shows they were in a rush and not very focused on the fine details. More

by anderson_jalyn
Sales Price Transparency
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Recommend Dealer
Yes

September 05, 2025

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I had an emergency at the end of the business day coming off a holiday weekend and the staff at Victory came through to take care of me. They found me a loaner vehicle at the last minute, and then got my c More

by lvezzol
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Prinz Villar, Dennis Perry, Amy Patterson, Mike Cross , Mike Collins, Chis in Service Dept

August 25, 2025

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I would like to extend my deepest thanks and sincere appreciation to the entire Toyota team—from the top management to every dedicated employee—for your outstanding efforts and unwavering commitment to More

by adeeb.aaid
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Finance Experience
Recommend Dealer
Yes

August 22, 2025

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Everything went smooth without any issues or concern's. Enjoyed working with Mike Indelicato and staff. More

by ftleisure
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mike Collins, Amy Patterson , Mike Indelicato

August 22, 2025

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The service staff is very friendly and try to work with you. On the maintenance side they seem not to have a lot of parts in stock. More

by GMUELLER4
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Recommend Dealer
Yes

Other Employees Tagged: Prinz Villar, Dennis Perry

February 08, 2025

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I went to Victory for a vehicle inspection. I told them ahead of time that my windshield wiper motors were malfunctioning. After inspecting them, they said it would be 1k to fix them. I decline More

by Daniel
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Recommend Dealer
No

Other Employees Tagged: Prinz Villar, Dennis Perry

September 16, 2023

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Employee Rating

The service department and manager do everything they can to not take responsibility for their technicians mistakes. Everything comes down to "well, you signed the document" so make sure to look over your ca More

by tj_chilton
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 11, 2024

Victory Toyota of St. Louis responded

Thank you for taking your time to give us a review. It is always our goal to make every visit a 5 star experience

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