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Matt O'Brien
Matt O'Brien | Page 8
Service Advisor
York Chrysler Dodge Jeep Ram of Plainfield
2695 E Main St
Plainfield, IN 46168
101 Reviews
101 Reviews
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101 Reviews of Matt O'Brien
October 05, 2023
Dropped car off twice. Had vehicle for a week both times. Never fixed problem. Neighbor looked up problem on Google and fixed right away. Had vehicle for a week both times. Never fixed problem. Neighbor looked up problem on Google and fixed right away. More
by tbarker
Verified CustomerOther Employees Tagged: Josh Herington
October 05, 2023
courteous and prompt. kept me informed on all the details for my car and was gracious enough to call me when the part came in for my car. this is the opposite of my experi kept me informed on all the details for my car and was gracious enough to call me when the part came in for my car. this is the opposite of my experience at another local Dodge dealer More
by meiajs20
Other Employees Tagged: Josh Herington, Miguel Squadrito, Bridget Thomas, Steve Wheat
September 21, 2023
I called matt I need my car serviced and a new battery installed. I got tires rotated and they only had. 150 miles on them I had bought them on 09/15 /23. And they forgot my new battery 09/18/13 installed. I got tires rotated and they only had. 150 miles on them I had bought them on 09/15 /23. And they forgot my new battery 09/18/13 More
by LECLARK
September 16, 2023
Customer service was terrible. I brought my car in for service, telling them what needed done by 130 my vehicle hadn’t been looked at. This was after o month to get in. The parts I brought my car in for service, telling them what needed done by 130 my vehicle hadn’t been looked at. This was after o month to get in. The parts I needed would take 4-5 days to get in. I told them I would let them know and proceeded to pick up my vehicle. I knew I needed certain parts there was I need for a diagnostic scan. They charged me for that and left the blower motor laying in my floorboard of my Jeep. More
by chfinny991
Other Employees Tagged: Josh Herington, Miguel Squadrito, Bridget Thomas, Steve Wheat
August 25, 2023
Poor communication with Service Dept and Service Manager and Fleet Advisor . Only 2 calls in a 6 week period and , They had my Jeep holding for parts.. I ask specifically if the problem is fixed , He flat and Fleet Advisor . Only 2 calls in a 6 week period and , They had my Jeep holding for parts.. I ask specifically if the problem is fixed , He flat lied to me and it is not fixed as of today . It is still winding away. i have a JEEP Mopar Extended warranty MAX CARE.. . SAFE YOURSELVES THE DRIVE. And go anywhere but here or Crawfordsville store. They lie and brake things on your Vehicles .. More
by abstont
Other Employees Tagged: Josh Herington
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