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Matt Papelbon
Matt Papelbon at Russ Darrow Mazda of Greenfield

Matt Papelbon | Page 6

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

Contact Me
4.7
66 Reviews

Dealership Experience

11 mos

Industry Experience

14 yrs, 11 mos

4.7

66 Reviews

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66 Reviews of Matt Papelbon

August 29, 2025

Dealership Rating
Employee Rating

2 things: I have white seats and they don’t use seat covers, so I have to ask them to clean my seats and doors. I also have to ask them to wash my car. Been in twice for service and it happened bo More

by RUTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell

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Aug 31, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your feedcback. We appreciate your business and apologize for the lack of cleaning and car wash. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

August 27, 2025

Dealership Rating
Employee Rating

Just keep the price down so we retired people can keep coming back in the future. Thanks for standing behind your product . More

by DARLEEN.BAAS
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell , Michael Randazzo, Daren Alsfelt.

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Aug 28, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

August 20, 2025

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Employee Rating

He found and described the issue. Recommended a new tire which came the next day. More

by RAINYJANE622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell , Michael Randazzo

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Aug 21, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

August 17, 2025

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Employee Rating

The service was quick,efficient, and professional. The dealership also provided video and internet service. More

by trunkspvda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell , Michael Randazzo

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Aug 17, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

August 15, 2025

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Employee Rating

Car looks like new after we had it detailed. And it smells great also. Thanks More

by SAMKUCH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

August 14, 2025

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Employee Rating

The service personnel are very knowledgeable and competent. They are also very courteous and patient. I’m very satisfied with your service department More

by lgoshko66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

August 14, 2025

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Employee Rating

The appointment was taken and the service was great and done in a timely manner More

by PONTIACGUY11961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

August 14, 2025

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Employee Rating

They were so nice and fast here! The waiting area was also very nice and I will be coming back again. More

by sarahm08765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell , Michael Randazzo

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Aug 14, 2025

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

August 12, 2025

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Employee Rating

I have been a customer since 2008. They have helped me to main my Mazda for 17years. More

by CJOPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell

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Aug 13, 2025

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

August 12, 2025

Dealership Rating
Employee Rating

I'm very pleased with how quickly my service was completed . The video inspection is a nice touch. More

by LISOWSKI00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Russ Darrow Mazda of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Saidai nick.saidai@russdarrow.com

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