Matt Perez | Page 8

We had a great experienced in buying our first Lexus RX 350 with the help of Matt Perez. He is knowledgeable and patiently explained the features. Great Job!!! 350 with the help of Matt Perez. He is knowledgeable and patiently explained the features. Great Job!!! More

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the best as always - this is our second car from CB Friendly and helpful with none of the typical new car sales pressure you get elsewhere. Always feel relaxed with no pressure there. Matt was very kno Friendly and helpful with none of the typical new car sales pressure you get elsewhere. Always feel relaxed with no pressure there. Matt was very knowledgeable and we were treated with respect - Shawonda took great care of us in processing all the paper. We WILL be back. More

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Purchase of Lexus Matt Perez was very helpful, patient, and honest during my process of finding and purchasing my vehicle. He maintained great communication and was abl Matt Perez was very helpful, patient, and honest during my process of finding and purchasing my vehicle. He maintained great communication and was able to explain everything clearly and efficiently. Highly recommend Matt for your sales needs if you are in the market for a Lexus! More

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Every car buying experience with Mohamed has been exciting! We are repeat customers at Charles Barker Lexus and each experience has out weighed the previous. It is all because of Mohamed and his positive attitu We are repeat customers at Charles Barker Lexus and each experience has out weighed the previous. It is all because of Mohamed and his positive attitude and passion for providing for the needs of his customer. We value his opinion and his expertise. He makes you feel like you're important. He is patient and answers our questions and you never feel like he is just out to sell a car. He has an eye to match the car with the customer and for us it has been five Lexus purchases that we have been very pleased with. There is a saying that "clothes make the man" and for us it can be said that "the car makes the man" because every time we pull off of the lot with a brand new Lexus, we get oooos and ahhhs, and comments on how beautiful a vehicle it is and how great we look in it. We were never fond of car buying until we met Mohamed. Now it is an experience we look forward to! Thank you Mohamed and Tony for making our recent purchase even more memorable than the first! More

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beyond expected Matt and his team went above and beyond anything my husband and I expected. he delivered the car to our garage 45 miles away. who does that anymore Matt and his team went above and beyond anything my husband and I expected. he delivered the car to our garage 45 miles away. who does that anymore and a red bow on top for our daughter. never have we been treated so well. our daughter loved the car and a great price. thank you matt and team!!! we will be back. More

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Matt Perez went above his duties and beyond! My experience with this dealership was one of a personal one. The moment I got there, Matt took me around and introduced me to team. It was interestin My experience with this dealership was one of a personal one. The moment I got there, Matt took me around and introduced me to team. It was interesting to meet everyone. I felt comfortable right away. I mean the whole team was terrific, because, I brought a very hyper six year old inquisitive little girl, named Carly. Matt, especially did an amazing job, explaining, and making sure I got the car of my dreams! His follow through after the sale is what will continue to have me purchasing with him for years to come! Crystal Roughton More

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Best Car Buying Experience Ever My wife and I are well into are senior years and as such can look back on MANY car buying experiences. None can come close in overall satisfaction to My wife and I are well into are senior years and as such can look back on MANY car buying experiences. None can come close in overall satisfaction to our most recent purchase of a Lexus LS460 from Charles Barker Lexus in Newport News, VA. To call their sales staff a class act is a misnomer because it's hardly an act. They are professional and exceedingly cordial. They truly understand the buyers' needs ... never pushing or overstating the buy. Of special note is our salesman, MATT PEREZ. This young man certainly understands the meaning of customer satisfaction, and proved it to us EVERY step of the way. He delivered to us a first rate car, in first class shape at a price agreeable to all. Matt is definitely a credit to Charles Barker. His sales manager, TONY RUTHERFORD, was the capstone to a most worthwhile experience. More

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Outstanding Salesman Matt Perez was the nicest salesman I have ever worked with. He made purchasing my new NX 300 actually enjoyable. Since I live in Richmond, I commu Matt Perez was the nicest salesman I have ever worked with. He made purchasing my new NX 300 actually enjoyable. Since I live in Richmond, I communicated with Matt prior to visiting the dealership. He was extremely helpful with information about the NX and available options that were important to me. He found two cars for my consideration, but the one I wanted was not in stock. Since I was not trading a car and my husband has Alzheimer's, I was faced with finding a way to get the car when it came in. Matt promptly offered to deliver it to us. I was overwhelmed by his gesture. His act of kindness meant so much to me. He has continued to be helpful in getting various tech things set up in the car. I could not be happier with my decision to purchase my new car from Charles Barker Lexus of Newport News and the exceptional service Matt has provided. More

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Outstanding Customer Service My wife and I have purchased several automobiles from this dealership. Outstanding sales and service. I purchased a new RX 350 from Mr. Matt Perez Ja My wife and I have purchased several automobiles from this dealership. Outstanding sales and service. I purchased a new RX 350 from Mr. Matt Perez January 2019. Mr. Perez goes out of his way to satisfy his customers. Mr. Perez is a very humble individual. A very professional Salesman that takes good care of his customers. Yes, Management makes the final decision but Mr. Perez will stand with you if you are serious and upfront with your transportation needs. More

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