Matt Rafla | Page 4

Great salesman I walked in on Tuesday to talk to Matt Rafla because he handled the purchase of my wife's car almost 2 years ago. On Wednesday, I drove out with a ne I walked in on Tuesday to talk to Matt Rafla because he handled the purchase of my wife's car almost 2 years ago. On Wednesday, I drove out with a new car. He convinced me to end my lease early and take advantage of deals available this month. His sales technique makes it easy to make a decision. I feel that he helped me make the right decision with no pressure. More

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360 turn around from worst to best For the past 20 years, my wife and I have each owned/leased a Mercedes M-Class SUV since the first year they came out. Between my wife and I, we have For the past 20 years, my wife and I have each owned/leased a Mercedes M-Class SUV since the first year they came out. Between my wife and I, we have had about 14 M-Class SUVs in several different colors. I can remember back in the first year people would actually beep at one another who owned them! During the past 20 years we have purchased or leased from 4 different Mercedes dealerships here in NJ. We started out with Ray Catena of Edison (who was our local dealership at the time) which we always had a very good experience with but as we moved to different parts of the state we changed to other local dealerships along the way. Then about 3 years ago we starting using the Freehold Mercedes dealership on Rt. 9 and we literally had the worst experience in our lives and I swore we would go to any other dealer (no matter how far away) just not to use them again!. But before we had to do that we learned that Ray Catena purchased the dealership. I said to my wife, OK we started with Ray Catena lets try them again now that there right here at our local Freehold dealership. Our salesman that we dealt with was Matt Rafla, and I can honestly say he has best the nicest, and most helpful salesman we have worked with in all 20 years of owning/leasing Mercedes M-Class SUV's. I didn't think it was possible, but Ray Catena turned the worst Mercedes dealership we ever dealt with (the formerly owned Freehold Mercedes) into the best Mercedes dealership (Ray Catena of Freehold) we have ever dealt with! More

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Pleasant and hassle free. This is m third Mercedes but I am a new customer of Matt Rafla of Ray Catena. My experience with Matt was far better than my previous dealings with o This is m third Mercedes but I am a new customer of Matt Rafla of Ray Catena. My experience with Matt was far better than my previous dealings with other sales representatives. Matt was knowledgeable and responsive to my needs and concerns as a customer. I will definitely continue doing business with Matt in the future. More

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Phenomenal! Best experience I ever had buying a car, and Matt is the KEY reason why. He was patient, listened, helped, suggested, never pushed. Gained my trust Best experience I ever had buying a car, and Matt is the KEY reason why. He was patient, listened, helped, suggested, never pushed. Gained my trust immediately and did right by me from beginning to end. He is THE definition of what a sales rep should be and what top customer service should like. Thank you Matt for an unforgettable car buying experience! More

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Best practices in car sales Yesterday my husband & I stopped at Freehold Mercedes to 'look' at the GLE SUV. Alex Aravena and his boss Matt made our visit (and ultimate purchase!) Yesterday my husband & I stopped at Freehold Mercedes to 'look' at the GLE SUV. Alex Aravena and his boss Matt made our visit (and ultimate purchase!) the easiest & enjoyable car purchase. Their professionalism, knowledge and no pressure styl are truly an asset to Mercedes of Freehold. We highly recommend future customers to ask for Alex & Matt in making their purchase. More

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Best Car Buying Experience Ever I have purchased/leased many vehicles over the years. My experience this past week with Gina, Matt, Leigh and all the other team members were the utmo I have purchased/leased many vehicles over the years. My experience this past week with Gina, Matt, Leigh and all the other team members were the utmost professional and unforgetable. Over the past several months, I had been dealing with a life threatening heart complication and suffer from PTSD as a result. As many other car buyers may know, this process can be stressful and overwhelming. This is not the case with Ray Catena of Freehold. If you're in the market for a new luxury vehicle, Ray Catena of Freehold (Mercedes) is your one stop shop. More

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