Matt Randall | Page 10

Came in looking for a second vehicle for the wife and I. Lee took great care of me. He provided professional service and also went out of his way to help me with my 8 month old son who was fussy during the Lee took great care of me. He provided professional service and also went out of his way to help me with my 8 month old son who was fussy during the process. He's been very helpful even one month after i came in. Highly recommend coming here. Also mike from fiance helped me get the best deal on the used roush. Overall excellent experience. More

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The Metro Ford dealership sold me a 2017 Ford F250 that had been deleted without any disclosure. I have left 10 voice messages over two months for Matt Randall without a returned call. The salesman tried had been deleted without any disclosure. I have left 10 voice messages over two months for Matt Randall without a returned call. The salesman tried to get Matt Randall to take some course of action to no avail. The customer service is terrible and no one wants to take responsibility nor do anything about any issues. They tried to sell me an extended warranty on the truck that is not even covered under warranty because it has been deleted, which I did not realize at the time they were trying to sell me the extended warranty. All businesses have issues, but the good ones address the problem and don't run and hide in a corner hoping the problem goes away. More

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Everyone was very kind and very willing to help and work with me will definitely come back in the future for any car needs I may have with me will definitely come back in the future for any car needs I may have More

by noahlangley1997 Verified Customer Verified Customer

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Johnny was knowledgeable and helpful throughout the car buying process and took his time to show me all the car features before making a decision. buying process and took his time to show me all the car features before making a decision. More

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Straight upfront and they will work with you to make a deal. Really happy with the out come and the owner of a new truck. deal. Really happy with the out come and the owner of a new truck. More

by JHAZLET3 Verified Customer Verified Customer

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Friendly and so easy to work with to resolve any Friendly and so easy to work with to resolve any issues/concerns I might have had. Cody answered any concerns I had with the Edge. Friendly and so easy to work with to resolve any issues/concerns I might have had. Cody answered any concerns I had with the Edge. More

by conner5 Verified Customer Verified Customer

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Lee is an exceptional salesperson to deal with. He was very helpful. I certainly recommend visiting this dealership and dealing with LEE as your sales rep. very helpful. I certainly recommend visiting this dealership and dealing with LEE as your sales rep. More

by Hassan Bawab Verified Customer Verified Customer

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My salesman Giovanii was great! Matt the new car manager was great! I was happy with the price of my new F-150 and happy with my trade in value. Patrick in financing was also great ! Already referred a neig was great! I was happy with the price of my new F-150 and happy with my trade in value. Patrick in financing was also great ! Already referred a neighbor to Giovani! More

by lightscaping1 Verified Customer Verified Customer

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Everyone was very helpful and I would recommend all my family and friends. Matt was so helpful and friendly. We had a wonderful experience and will definitely go back. family and friends. Matt was so helpful and friendly. We had a wonderful experience and will definitely go back. More

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in breach of contract i bought the fireball edition mustang, according to the window sticker addendum i was supposed to get a n-gauge and 3 bottles of vortech supercharger i bought the fireball edition mustang, according to the window sticker addendum i was supposed to get a n-gauge and 3 bottles of vortech supercharger oil. if for some reason i have to bring my car to ford and they flash the ecu it will delete the tune for the supercharger and make the car unsafe to drive, with no nguage i cant reinstall, I've called metro ford numerous times and they have blew me off every time. very unprofessional More

by John peltier Verified Customer Verified Customer

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