Matt Randall | Page 8

Worst dealership I’ve ever dealt with. From the service department to the general managers. My brakes clearly needed servicing, and they wouldn’t even perform a diagnostic as they just kept saying my brake department to the general managers. My brakes clearly needed servicing, and they wouldn’t even perform a diagnostic as they just kept saying my brakes were fine. Try calling the general managers and they don’t even pick-up or return your call. They don’t put the customer first. They also claim to not know who the zone manager is, total circus they are running over there. Don’t recommend anyone to do business with them, EVER. More

by DissapointedCustomer Verified Customer Verified Customer

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Chris was great! Spent all day trying to find the perfect car for us with no luck but after coming to metro Ford we were able to make a great deal! car for us with no luck but after coming to metro Ford we were able to make a great deal! More

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Drove from Dallas to look at a Shelby GT500. Linda walked out to greet me. Deal was done in 30 minutes.I gave in a little on my trade. But they gave in on the price of the new car. Cody came out to walked out to greet me. Deal was done in 30 minutes.I gave in a little on my trade. But they gave in on the price of the new car. Cody came out to introduce himself. Michael in financing was great to work with. Great experience overall. More

by chris@custompaintusa.com Verified Customer Verified Customer

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Very good experience with everyone here. I purchased my vehicle here and have had it serviced here for the past 35,000 mile. Great people and great service. I would definitely recommend them to anyone I k vehicle here and have had it serviced here for the past 35,000 mile. Great people and great service. I would definitely recommend them to anyone I know. More

by superbgdaveok Verified Customer Verified Customer

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I am very impressed with all the great people at this shop. They really went to bat for me when I had a warranty issue. Everyone from Lois my service advisor, the service manager and even the General Ma shop. They really went to bat for me when I had a warranty issue. Everyone from Lois my service advisor, the service manager and even the General Manager took great care of me and made sure I was taken care of. I definitely recommend these guys all day long! More

by superbgdaveok Verified Customer Verified Customer

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Overall good experience! Friendly, knowledgeable staff! Could not have asked for anyone better than Brian and Michael. Will buy out next car here as well! Could not have asked for anyone better than Brian and Michael. Will buy out next car here as well! More

by Suzanne R Verified Customer Verified Customer

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Brian Chan knows his stuff about the vehicles they have on the lot. He was able to answer any question I had. Same with Gabriel in finance. on the lot. He was able to answer any question I had. Same with Gabriel in finance. More

by DBURGAT Verified Customer Verified Customer

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Our salesman Charles was great to work with, he showed us the available colors and took us on a test drive. He was very quick and efficient once picked our vehicle to get our trade valued and settle on the the available colors and took us on a test drive. He was very quick and efficient once picked our vehicle to get our trade valued and settle on the price difference. Sean in financing was friendly and very thorough in explaining our paperwork. The whole staff was very quick to get the deal done and get us out the door to a previous appointment. Thanks guys. More

by BNEWELL1 Verified Customer Verified Customer

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Very pleased with my experience from start to finish. Metro Ford values their customer and displayed integrity throughout the entire process. I couldn’t be happier with my recent purchase! Metro Ford values their customer and displayed integrity throughout the entire process. I couldn’t be happier with my recent purchase! More

by TStinnett Verified Customer Verified Customer

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Purchased a 2019 Roush Raptor with scratches on 4/16 and 2 weeks later I still haven’t been able to take delivery, car is still at the shop! No sense of urgency. 2 weeks later I still haven’t been able to take delivery, car is still at the shop! No sense of urgency. More

by larrazolo007 Verified Customer Verified Customer

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