Matt Sappenfield
Matt Sappenfield at 94 Nissan of South Holland
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Matt Sappenfield

Owner Loyalty Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
59 Reviews
4.7

59 Reviews

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59 Reviews of Matt Sappenfield

April 16, 2024

Dealership Rating
Employee Rating

All employees very professional during service I was updated throughout the process . I would recommend this dealership More

by nik
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2024

94 Nissan of South Holland responded

Hi Nik, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

February 02, 2023

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Very courteous, professional, attentive and very helpful. I am always very pleased with the service I receive. Tory, especially, is very helpful and kind. More

by jackie08
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Feb 05, 2023

94 Nissan of South Holland responded

Hi Jackie, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 28, 2023

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The service i received was amazing. I would recommend coming here for any other services. More

by vanessamoya37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Feb 03, 2023

94 Nissan of South Holland responded

Hi Vanessa, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

January 21, 2023

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Employee Rating

Fifteen words aren’t enough to speak on this dealership. The owner, manager and salesmen are the best. I brag about 94 Nissan all of the time. I work at an elementary school and often ask who’s interested i More

by fayebdickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson, Taylor McCarroll , Jasmine McCarroll, Derryl Reese

Jan 24, 2023

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

January 20, 2023

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I always have great experience when I get my car serviced. Very professional and friendliest staff ever. The prices are fair considering getting the quality service. Often, the wait time isn’t bad e More

by darrencebell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Jan 24, 2023

94 Nissan of South Holland responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

December 30, 2022

Dealership Rating
Employee Rating

Professional helpful clean pleasant close responsible diverse bright nice fast experienced knowledgeable follow-up better More

by Wgastile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Jose Lopez, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese, James Majors

Jan 04, 2023

94 Nissan of South Holland responded

We appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

December 02, 2022

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Employee Rating

There were very helpful in addressing the issues with my vehicle on several occasions. Great service overall! More

by Ja_bullock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Dec 06, 2022

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

November 17, 2022

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They are always helpful, knowledgeable and polite. The customer service was excellent. I expessed how important it was to get out at a decent time becanuse I had to go to work. More

by aljbarrett120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Nov 29, 2022

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Matt Sappenfield Owner Loyalty Manager

November 16, 2022

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Employee Rating

Good costumer service and maintenance dept I recommend thank you for taking time on my vehicle and making sure my needs are met More

by shantellpugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Nov 18, 2022

94 Nissan of South Holland responded

Hi, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care! Matt Sappenfield Owner Loyalty Manager

October 21, 2022

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Employee Rating

AMAZING services. They are always accommodating. And always friendly and eager to help. Always making customers first. More

by pearlienewbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Oct 26, 2022

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

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