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Matt Smith
Matt Smith | Page 2
Collision Estimator
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
29 Reviews
29 Reviews
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29 Reviews of Matt Smith
March 10, 2025
James Wood Body Shop provided excellent service, delivering high-quality repairs with great attention to detail. The staff was professional, knowledgeable, and ensured the work was completed efficie delivering high-quality repairs with great attention to detail. The staff was professional, knowledgeable, and ensured the work was completed efficiently. However, they do charge an additional fee for credit card transactions, which is something to keep in mind when making payments. Overall, their workmanship and customer service make them a reliable choice for auto body repairs. More
by pinal
Verified CustomerOther Employees Tagged: Andrew Belden
March 08, 2025
Honesty, Integrity, Credibility describes my personal interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important aspect of choosing James Wood. I have used this dealer since 2007. Past and current interactions with personnel keeps me coming back for dependable, honest and valued customer experiences. Highly Recommend this dealership! More
by robcox15
Other Employees Tagged: Starla Johnson, Paul Johnson, Bryan Stanley, Mark Sanders , Krystal Gipson
February 19, 2025
Drew Ward did an excellent job making the trade-in/new purchase transaction transparent and streamlined. My brand new truck had factory paint defects that were discovered upon first wash only a few days purchase transaction transparent and streamlined. My brand new truck had factory paint defects that were discovered upon first wash only a few days after purchase and it was pulling teeth to get dealership management to agree to take care of the vehicle. It took a couple months to get a loaner but they did make it right in the end. Not sure if I'd purchase another vehicle in Decatur but enjoying the one I have now for hopefully a long time. More
by branabargar
Other Employees Tagged: Drew Ward, Jeffrey Bockemehl
January 31, 2025
good people What Others Say GREAT customer service! The Service Department was very helpful, but still takes toolong. The Service Department was very helpful, but still takes toolong. More
by JSEEJAS
Other Employees Tagged: Bryan Stanley, Jennifer Westerlund, Hunter Helm , Krystal Gipson
January 30, 2025
The sales and finance team were friendly and knowledgeable. I was happy with the purchase. knowledgeable. I was happy with the purchase. More
by newhouseb
Other Employees Tagged: Todd Baugh
January 24, 2025
Poor Communication. Had my truck 3 months and it broke down 1 week after I picked it up with original issues. Not even 300 miles. Terrible experience! Service Coordinat Had my truck 3 months and it broke down 1 week after I picked it up with original issues. Not even 300 miles. Terrible experience! Service Coordinator would not communicate. I had to call for updates. More
by RYAN.BLACKBURN
Other Employees Tagged: Paul Johnson, Mark Sanders, Sam Lara, Jennifer Westerlund , Krystal Gipson
January 16, 2025
Always friendly, quick and professional service. Have been using them for 10 years now, 4 new trucks over that time and all service even though 30 miles from my house. Have been using them for 10 years now, 4 new trucks over that time and all service even though 30 miles from my house. More
by DEFENDERONTHEROAD
Other Employees Tagged: Bryan Stanley, Jennifer Westerlund
December 06, 2024
Mr. Estes is a breath of fresh air!! I have visited numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten di numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten different salesmen over the last few months throughout the metroplex. Clay is the only one that impressed me in every respect. He knows the vehicles on the lot and could answer all of my questions without hesitation…which I never experienced with other dealers. Also, he helped with a personalized and detailed setup of my new 2025 Silverado 2500 and accessories which was extremely helpful since I am so used to driving my 2006 Silverado 1500HD that doesn’t have all the bells and whistles. I had also purchased the 1500HD new from Woods Chevrolet too and it still runs perfect after 320,000 miles due to another great Wood’s employee that I have relied on for years in your maintenance department. Shawn is the very best at his job…and I’ll always use him for servicing my trucks and SUVs. It is why I’m confident to donate my 1500 HD to someone who needs it and can use it for another 300,000 miles! The outstanding experiences I continue to have with Wood’s Chevrolet is why I keep coming back. In fact, we’ll be back this month to look at SUVs for my wife…and we’ll continue to urge other friends and family to your business as well. Thanks again for having two of the very best and professional employees I’ve experienced in Clay and Shawn! v/r Gary Barber More
by bighands_ah1
Other Employees Tagged: Brad Gunter, Clay Estes, Shawn Hooe
December 05, 2024
A/C compressor in 2015 Denali Yukon failed on the way to James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction with new GM parts. I whimsically say the a/c on lowest setting throws ice cubes at you on the hottest Texas day! More
by Dr B
Other Employees Tagged: Bryan Stanley
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