Matt Stanley | Page 9

They’ve come a really long way in the 8 years I’ve been doing business with them. They get better and better. I’m willing to bet the only dealership in town that will answer technical questions with techni doing business with them. They get better and better. I’m willing to bet the only dealership in town that will answer technical questions with technical answers. That speaks volumes for me and shows honesty, integrity, and transparency. They could have charged me for an ECU I wound up not needing, as any other dealership would have. That alone, will keep me coming back. I have a dealership background in a different industry so these are things I look out for; and not just for the service department, but also the sales dept - technical responses from technical questions from the sales team. Transparency and honesty. More

by DAVETHOMAS2787 Verified Customer Verified Customer

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Less Surveys, if I’m not complaining that should be enough. No more surveys please! enough. No more surveys please! More

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Matt always does me right, happy to work with him. He listens to me and my needs for my RAV4. He listens to me and my needs for my RAV4. More

by CAROLDBACA Verified Customer Verified Customer

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Findlay Toyota’s Service Department does excellent work. Matt Stanley is knowledgeable and professional at all times. At all times he is calm and helpful. During my visit yesterday, mechanic Matt Lovelac Matt Stanley is knowledgeable and professional at all times. At all times he is calm and helpful. During my visit yesterday, mechanic Matt Lovelace did amazing diagnostic work on my vehicle followed by expediently performing repairs in a fashion that can only be completed by an experienced professional who takes pride in their craft. More

by SHAYLAJOSEPH Verified Customer Verified Customer

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Matt Stanley has an ease of communication that always makes for a pleasant experience. He is always A+ and straightforward. Even the valet attendant mentioned that Matt's the best! The Uber option is makes for a pleasant experience. He is always A+ and straightforward. Even the valet attendant mentioned that Matt's the best! The Uber option is perfect and helps me to be efficient with my time. Consider bringing back a simple car wash at the end of a service visit. I have read the explanation on the invoice and it sounds like an excuse not to invest in a solution. How about installing a car wash that recycles water? As a longtime client (20+ years) I would appreciate you bringing back a car wash, especially after a costly service visit. More

by lchapman22 Verified Customer Verified Customer

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Great service as always . Matt is the best, he takes care of everything from start to finish and does not drop the ball. Matt is the best, he takes care of everything from start to finish and does not drop the ball. More

by clintnvlv Verified Customer Verified Customer

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I have been coming to Findlay Toyota since I came to this Valley in 2016. I have complete faith in them, especially Matt Stanley, my service advisor. He is wonderful, personable, very, very knowledgeable. . Valley in 2016. I have complete faith in them, especially Matt Stanley, my service advisor. He is wonderful, personable, very, very knowledgeable. . Thanks, Findlay Toyota More

by BGSMUSIC88 Verified Customer Verified Customer

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Findlay Toyota has been taking care of my vehicles for over 10 years, I started going there because of a recommendation from a close friend. They continue to service my vehicles for the time being. Keep u over 10 years, I started going there because of a recommendation from a close friend. They continue to service my vehicles for the time being. Keep up the good work. More

by mreed114 Verified Customer Verified Customer

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Most efficient dealership. Courteous and friendly. They know my vehicle and take care of it Courteous and friendly. They know my vehicle and take care of it More

by Ray Verified Customer Verified Customer

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Excellent service! Great staff, friendly, professional and courteous. It was a pleasure getting service there. Great staff, friendly, professional and courteous. It was a pleasure getting service there. More

by DCTLCT2 Verified Customer Verified Customer

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