Matt Weyers

My first service I requested an oil change and tire rotation. I expected my fluids checked and topped off, didn’t happen and neither did the tire rotation! Second service again requested a tire rotati rotation. I expected my fluids checked and topped off, didn’t happen and neither did the tire rotation! Second service again requested a tire rotation & recall service. I get a call hour later stating they looked in my glove box & center console for wheel lock & never found it. So they said they could cut it off and replace. I need my tires rotated because fronts are bald back are brand new! So I agreed. I get charged around $100. I get my vehicle back I open the spare tire compartment and the wheel lock is right there in plain site! Not only was I charged for this now I don’t have wheel locks. Ridiculous! More

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I've been coming to Serra Ford for about ten years now and it's always a great experience. and it's always a great experience. More

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Nick Dyer, my sales associate listened very carefully to what my goals were in obtaining a new lease. He was able to locate a vehicle that met my needs and also utilized the rebates that I had available to what my goals were in obtaining a new lease. He was able to locate a vehicle that met my needs and also utilized the rebates that I had available to me. The experience in picking up the new vehicle was very timely and Nick reviewed all aspects of the vehicle as the model was new for me. I initially came in for routine service for my current vehicle, but was able to explore my options for early lease turn in, I would recommend Nick and Serra Ford. More

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I have been working with this dealership long before it became Serra Ford, including the same salesperson. They have always served us well. became Serra Ford, including the same salesperson. They have always served us well. More

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Responsive, dealer and service employees communicate and listen well. Concerns are promptly handled. Ensure customer is satisfied through the entire process. listen well. Concerns are promptly handled. Ensure customer is satisfied through the entire process. More

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Outstanding, professional, experienced and patient, my salesperson “Woody” is just the best. The service department is efficient and knowledgeable. This dealership keeps their promises and has competitive salesperson “Woody” is just the best. The service department is efficient and knowledgeable. This dealership keeps their promises and has competitive pricing. I wouldn’t go anywhere else for my vehicle More

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Had to come back and write a second review for Matt Weir that was exceptional through my whole service experience. The dealership I previously went to give me the runaround and from the beginning, Matt took that was exceptional through my whole service experience. The dealership I previously went to give me the runaround and from the beginning, Matt took care of us in every way with excellent communication, leaving me detailed voicemails daily! I didn’t even have to call for updates! and also got my service Work done quickly and efficiently!!so from now on I’m bringing my vehicle to Serra Ford and will always recommend Matt Weir to anyone I hear needs service at Serra Ford! Great job Matt !!! And, please thank the service technician for a great job also!!! you and your whole team deserve an award for your exceptional service Work!!!! More

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Excellent experience starting from making the appointment to picking up my vehicle upon completion of work. to picking up my vehicle upon completion of work. More

by markrdorazio Verified Customer Verified Customer

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IT WAS VERY GOOD. VEHICLE WAS FIXED RIGHT AND WAS DONE ON TIME.THANKS MATT FOR FOLLOWING THROUGH ON MY REPAIRS! VEHICLE WAS FIXED RIGHT AND WAS DONE ON TIME.THANKS MATT FOR FOLLOWING THROUGH ON MY REPAIRS! More

by michael.fassbender Verified Customer Verified Customer

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It was good. They did good on previous oil change and the brakes recall. The new place looks good too. They did good on previous oil change and the brakes recall. The new place looks good too. More

by ELENCHEK Verified Customer Verified Customer

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