Matt Youssef
VP of Operations, Cleveland
Porsche North Olmsted
28400 Lorain Rd
North Olmsted, OH 44070
Dealership Experience
17 yrs, 4 mos
Industry Experience
17 yrs, 4 mos
Languages Spoken
Arabic
English
5 Reviews
Write a Review5 Reviews of Matt Youssef
December 24, 2025
I’ve had the pleasure of working with Shane as my Porsche dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relat dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relationship has grown into a long-term partnership built on trust, consistency, and an unmistakable passion for Porsche. Most recently, Shane helped me build my absolute dream Porsche Targa, and the experience confirmed why I wouldn’t go to anyone else. From the very beginning of our relationship, Shane set himself apart through his deep knowledge of the Porsche brand and his ability to listen. He never pushed inventory or tried to steer me toward what was easiest to sell. Instead, he focused on understanding how I drive, what I value in a car, and what kind of ownership experience I was looking for. Over the years, that attention to detail has only become more refined. The Targa build process was where Shane’s experience and expertise truly shined. Building a Porsche can be overwhelming given the number of options, trims, performance upgrades, and aesthetic decisions involved. At every step, Shane provided clear, thoughtful guidance. He explained not just what each option was, but how it would affect the driving feel, long-term satisfaction, and even resale value. His advice was never generic; it was tailored specifically to my goals for the car. Shane’s understanding of Porsche engineering and design was especially valuable during the performance and chassis configuration stages. He helped me weigh subtle but meaningful differences in suspension setups, wheel options, and interior choices, always grounding the conversation in real-world driving experience rather than sales talk. When I had questions or hesitations, he was patient, honest, and transparent, even when that meant recommending a less expensive option because it better fit my needs. Communication throughout the build was excellent. Shane kept me informed on timelines, production updates, and delivery expectations, and he was proactive whenever there were changes or decisions to be made. That level of follow-through made the entire process enjoyable rather than stressful, and it reinforced the confidence I already had in him. What truly sets Shane apart is that his commitment doesn’t end when the car is delivered. He continues to check in, offer support, and make sure everything meets expectations. That long-term mindset is rare and invaluable. If you’re looking for a Porsche dealer who combines deep expertise, genuine enthusiasm, and a client-first approach, Shane is exceptional. After multiple years and now my dream Targa build, I can say without hesitation that working with him has been one of the best automotive experiences I’ve ever had. More
Other Employees Tagged: Frank Steffen, Frank Steffen JR, Shane Supinski, Tom Mullen
May 21, 2025
Shane was very knowledgeable, professional and exceeded all of my needs during the entire purchasing process! all of my needs during the entire purchasing process! More
Other Employees Tagged: Shane Supinski, Tom Mullen
December 15, 2023
Love working with all the employees at the dealership. Frank Sr. and Frank Jr. Are awesome. Frank Sr. and Frank Jr. Are awesome. More
Other Employees Tagged: Frank Steffen, Frank Steffen JR, Nicholas Bernard , Maggie Keating, Qasim Shirazi
July 13, 2023
Maggie was extremely professional, knowledgeable, proactive and responsive throughout my entire search/build/purchase transaction. Very enjoyable to work with. Couldn’t recommend her enough and woul proactive and responsive throughout my entire search/build/purchase transaction. Very enjoyable to work with. Couldn’t recommend her enough and would gladly worn with her again! More
Other Employees Tagged: Frank Steffen , Maggie Keating
March 23, 2021
Although I did have to pay half of the necessary work to bring a 2020 BMW M2 car to factory standards, Frank finally worked with me to split the bill. bring a 2020 BMW M2 car to factory standards, Frank finally worked with me to split the bill. More
Other Employees Tagged: Frank Steffen , Mike Famagellto, Maggie Keating, Max Kovacs, Cassidy Pristov

