Matthew Buckles | Page 21

I absolutely love this dealership. I have another that is a couple miles from me but I always make the hour drive to use Gwinnett. I just bought an updated Outback and Matthew was wonderful. He took care of a couple miles from me but I always make the hour drive to use Gwinnett. I just bought an updated Outback and Matthew was wonderful. He took care of everything and got me a great deal on the car I wanted and made it all happen with minimal effort on my part. He even delivered the car to me and I didn't even have to leave the house! More

by CWAITS1118 Verified Customer Verified Customer

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Matthew could not have been more pleasant to work with!! Excellent service and price, he was courteous and polite, not pushy, but did his job well. Thanks Matthew! Excellent service and price, he was courteous and polite, not pushy, but did his job well. Thanks Matthew! More

by TERRY98988 Verified Customer Verified Customer

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Ask for Matthew Buckles if you want a smooth, easy, friendly car-buying experience. He was willing to stay late on a Friday night in order to help my husband and me feel comfortable with the Crosstrek friendly car-buying experience. He was willing to stay late on a Friday night in order to help my husband and me feel comfortable with the Crosstrek we were considering. Matthew was knowledgeable and patient, anticipated some of our questions and did not pressure us into anything. We walked away happy and feeling like we got a fair deal. Will be back to support this dealership for servicing the Crosstrek! More

by Subaru Bonnie Verified Customer Verified Customer

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Purchased new Forester last Summer. Matthew was excellent and worked hard to earn our business. Service department very efficient. First oil change done in about 45 minutes. Service advisor friendly and atte and worked hard to earn our business. Service department very efficient. First oil change done in about 45 minutes. Service advisor friendly and attentive. More

by JOSEPHOFAVONDALE Verified Customer Verified Customer

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Another car purchased here and another great experience! It’s always exciting to find a quality used car at a great price as well as the knowledge the staff has about the vehicles! From the sales staff to f It’s always exciting to find a quality used car at a great price as well as the knowledge the staff has about the vehicles! From the sales staff to finance as well as management, all were friendly and very aware of personal time constraints and accommodated all of my needs! I will be back! More

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After years of car research - Matthew Buckles was very helpful, answered my many questions, and made me feel comfortable with with my purchase. He did not pressure me and was very respectful to both me helpful, answered my many questions, and made me feel comfortable with with my purchase. He did not pressure me and was very respectful to both me and my daughter. He was also available for follow-up questions after I took my new car home. Finally, competitive financing helped me seal the deal! It has only been one week since my purchase, but I am a very satisfied customer so far! More

by dchapel Verified Customer Verified Customer

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Matthew really was friendly and helped me in finding the right deal for me. He kept me informed about the pricing and all the details the whole time. right deal for me. He kept me informed about the pricing and all the details the whole time. More

by mclawhornaaron Verified Customer Verified Customer

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Matthew was great from initial contact to delivery. No pressure, very personable sales person. He got me exactly what I wanted at a fair price with no drama. My last purchase is a Tesla, that I still own pressure, very personable sales person. He got me exactly what I wanted at a fair price with no drama. My last purchase is a Tesla, that I still own, this process was much better in every way. More

by bhd99559 Verified Customer Verified Customer

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Great Experience overall - from online browsing, pre-qualifying, and booking test drive, to follow-through in person on day of purchase. Pre-booked test drive selected car was ready for test drive pre-qualifying, and booking test drive, to follow-through in person on day of purchase. Pre-booked test drive selected car was ready for test drive when we arrived. After test drive, we were interested in a vehicle not currently on Subaru of Gwinnett lot, but the sales staff was able to find one nearby and still made an effort to allow us to drive a loaner until our new vehicle was transported and ready for pickup a few days later. The last part of the dealership experience with finance team seemed a little surprising with upsells on PPM, extended warranties, GAP insurance, etc. Sales negotiations had already occurred (so i thought) only to be hit with a brand new list of add-ons with a different person /team. This the low point of the experience and a little frustrating. Despite this, I would recommend Subaru of Gwinnett to friends based on overall experience at the dealership. More

by dowen31 Verified Customer Verified Customer

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Made purchase from out of state. Matthew was very easy to deal with. He made the transaction effortless. He held the car I wanted and had it waiting . deal with. He made the transaction effortless. He held the car I wanted and had it waiting . More

by RBoyer Verified Customer Verified Customer

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