Matthew Buckles | Page 27

Great experience purchasing new car We had a great experience at Subaru of Gwinnett purchasing our new Outback. The salesman was very professional and knowledgeable. Got the price we wan We had a great experience at Subaru of Gwinnett purchasing our new Outback. The salesman was very professional and knowledgeable. Got the price we wanted and great deals on financing. Felt very safe in the dealership during these unprecedented times. More

by pattygrow Verified Customer Verified Customer

Print

This is the second Outback I have purchased from GS. I was disappointed in the fact that the windshield had a small crack in it. When I called Subaru 6 days after purchasing the vehicle to inquire about w was disappointed in the fact that the windshield had a small crack in it. When I called Subaru 6 days after purchasing the vehicle to inquire about warranty and repairs I couldn’t get anyone to return my calls. This was extremely disappointing. I paid $1800 for an extended warranty that apparently was no good. I had to pay another $60 for the crack in the window to be repaired by someone else. I don’t have much confidence in the extended warranty plan or in GS’s post purchase service. I wish GS had the same customer service after the purchase as they did during the purchase process. More

by leslie30606 Verified Customer Verified Customer

Print

Great buying experience! Fast and efficient! I shopped with several dealers in the Atlanta area, but none came close to matching the price at Subaru of Gwinnett. Once on-site I found the staff t I shopped with several dealers in the Atlanta area, but none came close to matching the price at Subaru of Gwinnett. Once on-site I found the staff to be friendly, courteous and professional. I was in and out of the dealership quickly. More

by CHRIS.W.SHIVER Verified Customer Verified Customer

Print

Liam and Matthew dealt with my request to purchase the Ascent that I wanted very courteously and professionally. Very good customer service indeed. TOP rated ! Ascent that I wanted very courteously and professionally. Very good customer service indeed. TOP rated ! More

by krisvedula Verified Customer Verified Customer

Print

Matt was awesome. I really enjoyed working with him. He made buying the car easy. His delivering the car was a great extra step. Thanks! made buying the car easy. His delivering the car was a great extra step. Thanks! More

by shadesofblue68 Verified Customer Verified Customer

Print

Excellent survice My previous car was stolen, and it was time for a new car. They made this process as stress free as possible. I was very happy with the service, their My previous car was stolen, and it was time for a new car. They made this process as stress free as possible. I was very happy with the service, their manners, and professionalism. I LOVE my Subaru! They were able to find exactly what I wanted while keeping in my budget. More

by clrhear Verified Customer Verified Customer

Print

So far service has been great whenever I come to Gwinnett Subaru. Friendly and attentive staff. I would recommend my friends to you as well. Subaru. Friendly and attentive staff. I would recommend my friends to you as well. More

by ShaBrew Verified Customer Verified Customer

Print

Highly recommend this dealer Everyone at Subaru of Gwinnett is so helpful and courteous, especially Matthew Buckles. The whole process of car buying is an enjoyable experience at Everyone at Subaru of Gwinnett is so helpful and courteous, especially Matthew Buckles. The whole process of car buying is an enjoyable experience at Subaru of Gwinnett because of the people there. There is not a lot of high pressure, even during this time of Covid-19. This is our 4th Subaru we have bought here and will continue to go back. More

by mejawk Verified Customer Verified Customer

Print

Top Notch Buying Experience of New BRZ I owned a 2013 BRZ and was in an accident at the beginning of February and the car was totaled. Insurance paid out quickly and I went into Subaru of I owned a 2013 BRZ and was in an accident at the beginning of February and the car was totaled. Insurance paid out quickly and I went into Subaru of Gwinnett to purchase a new one. I had color and options in mind already. Matthew Buckles quickly located the exact car that I wanted. It was still on the way to a dealer in another state. Matthew was able to secure that car for me and gave me a loner car until the new one was delivered. The BRZ came in earlier than expected, Matthew did a fantastic job getting it picked up from the out of state dealer and moved to Subaru of Gwinnett. The experience of purchasing this new BRZ was the absolute best experience buying a new car. I arrived with pre-approved financing, and Charles did a great job finding an even better rate through Subaru financing. Subaru of Gwinnett has solidified my loyalty to Subaru and I will always return there. More

by COden6484 Verified Customer Verified Customer

Print

Outstanding Customer Experience We needed to replace our Lexus RX300 and my wife has always loved the Subaru Outback, mostly for their dog commercials and the fact that she's Austral We needed to replace our Lexus RX300 and my wife has always loved the Subaru Outback, mostly for their dog commercials and the fact that she's Australian. After an internet search, I emailed Subaru of Gwinnett and received a prompt response from Matthew Buckles. We had some back and forth about price and features, and on Saturday we went to test drive our Outback. No sales pressure. No hype. Matthew LISTENED to us, and accommodated our needs and desires. The Finance Assistant was equally customer friendly and was able to get us a much lower interest rate than our credit union. We drove out with our new Certified Pre-Owned Outback with a great price and great financing. This was one of the most stress free auto purchases I have ever made. The coup de gras was when my wife arrived home in Cartersville after a harrowing drive on 85-285-75 for over an hour in heavy traffic, she declared, "I have never felt safer in a car! It drove beautifully and handled like a dream." More

Print