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Matthew Carroll
Matthew Carroll, Service Manager, Walser Polar Mazda
4.9

Matthew Carroll

Service Manager

Walser Polar Mazda

4095 Highway 61 North
White Bear Lake, MN 55110

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37 Reviews of Matthew Carroll

January 16, 2019

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"Matt was great!"

- 1234 Verified Customer

Matt answered all my questions and kept me informed and communicated in a pleasant normal manner. Other guy was nice too. Beautiful dealership. Thank you

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Yes

January 16, 2019

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"Airbag recall "

- Silver99 Verified Customer

Great-very helpful on the phone. Very professional. It was for my son so he brought the car in. He said everyone was great. Nice job.

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Yes

Other Employees Tagged: James Glomstadt, Tom Nelson

January 08, 2019

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"service needed"

- BOGIEWBL Verified Customer

Very nice new facility, service was as expected and was pleased. I will be back when needed. I forgot the name of the service person I worked with but he was very nice

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Yes

January 07, 2019

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"Car Broke Done and I was 500 miles away from home"

- holleeusadel2003 Verified Customer

This place is hands down the best dealership I’ve been too. I was 500 miles from home and they got me in ASAP. James Glomstad was amazing! He went above and beyond to make sure that my car would get me safely home. I would recommend this dealership over the one I have back at home any day!! Thank you James for the great service!!

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Yes

Other Employees Tagged: James Glomstadt, Tom Nelson

December 24, 2018

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"Great service, reasonable prices"

- taski84 Verified Customer

Dropped in for a Saturday morning oil change and to schedule some overdo work on my CX-7. They were able complete it all same day, and at a price that was competitive with my neighborhood garage. Pleased to have Mazda trained technicians working on my car rather than someone who rarely sees a CX-7. Matt and the gang took great care of me.

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Yes

December 21, 2018

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"Warranty options "

- MIA.BILBEN Verified Customer

Great experience! Very nice staff. Warranty options on low mileage preowned cars is the biggest reason I chose this dealership. Nice waiting area and coffee/food selection.

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Yes
Dec 24, 2018

Walser Polar Mazda responded

Thanks for reviewing us!

December 14, 2018

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"Friendly suggestion"

- TIMOTHYDARRIN Verified Customer

Overall a great experience. One suggestion -- I really wish that someone would have given me the opportunity/reminder to remove the after market roof rack, as I was disappointed that the car didn't get a quick wash prior to picking it up. This is very minor, but at least then I'd get to feel like I had a choice in coming to pick up a nice clean car.

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Yes

Other Employees Tagged: James Glomstadt, Tom Nelson

Dec 24, 2018

Walser Polar Mazda responded

Thanks for sharing this feedback! We're glad to know that your experience was a good one. Please let us know if we can assist you in any other way!

December 13, 2018

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"Service "

- TIMDEBS Verified Customer

I have been going to the mazda dealership for over 15 years and have never had anything but excellent service I would buy my next vehicle at Mazda

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Yes
Dec 24, 2018

Walser Polar Mazda responded

Thanks for rating us 5 stars!

December 13, 2018

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"Wonderful service as always"

- NAGGAKIN Verified Customer

I have had 4 new Mazdas in the past 10 years. I LOVE Walser Polar Mazda. I wouldn't think of going anywhere else. The service department is wonderful and their treatment is above and beyond. Everyone there is so nice and helpful. I highly recommend them to anyone.

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Yes
Dec 24, 2018

Walser Polar Mazda responded

Thanks for rating us 5 stars!

December 05, 2018

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"Beautiful facility and excellent service!"

- Rhettski Verified Customer

Took our CX7 in for a couple recalls and the service was excellent. They were quick, thorough, and the car was washed and clean for pick up. Great place!

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Yes

Other Employees Tagged: James Glomstadt, Tom Nelson

Dec 24, 2018

Walser Polar Mazda responded

Thanks for rating us 5 stars!

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