Matthew Dickerson | Page 3

2014 "CERTIFIED" CHEVY SILVERADO RUST BUCKET 15K MILES If I could give 0 stars or a negative star rating then I would. I bought a used 2014 "Certified" Chevy Silverado 1500 LT in July 2017. Three weeks aft If I could give 0 stars or a negative star rating then I would. I bought a used 2014 "Certified" Chevy Silverado 1500 LT in July 2017. Three weeks after purchasing it, I notice some rust on frame by one of the rear wheel wells. I looked under the vehicle to see rust all over the frame. Unbeknownst to me, there was a TSB for a problem with that model year indicating the frame's wax coating would flake off and leave exposed metal. The rest of the vehicle looked brand new with only 15k miles on it. When approached on how this vehicle could have been "certified", I was told that it was just "surface rust" and "it's only cosmetic". I then realized that I paid $34k for a "certified" rust bucket. They weren't going to seriously address the issue. Their remedy when approached was to offer a free rubberized undercoating. They discouraged going with the TSB recommendations because the truck bed would have to be taken off and "you don't want to do that". Looking back, they were looking to save man hours of labor and provide a quick fix. Now a year and a half later, the rust has returned and is even worse than before.If it wasn't "certified", then maybe I would blame myself for not inspecting more closely under the truck. I still do regret not doing that, but with it otherwise looking brand new and being "certified", I expected honesty. What I got was "scammed"! My advice is to avoid this dealership at all costs. They have no integrity, no honesty and lack human decency. I will never buy from them again. In fact, I've given up on Chevy altogether. My next truck with be a Ford or a Ram. Their truck frames aren't coated with cheap wax. SUNRISE CHEVROLET IS THE MOST DISHONEST DEALERSHIP THAT I'VE EVER ENCOUNTERED!!!! More

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Primo was great Amazing service. Truly helped me out in a bad situation. Sunrise has earned a lifetime customer i will never go anywhere else. Primo is a awesome ge Amazing service. Truly helped me out in a bad situation. Sunrise has earned a lifetime customer i will never go anywhere else. Primo is a awesome genuine saleman and friend. More

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felt o connection with this team Matt and Don worked with me to get the vehicle I was looking for. Matt had the vehicle at the dealership within just a few days. I traveled a good dis Matt and Don worked with me to get the vehicle I was looking for. Matt had the vehicle at the dealership within just a few days. I traveled a good distance but felt comfortable with the Sunrise team. THANKS More

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Great place to buy a car Everyone is so very helpful when you enter the dealership. This is my fifth vehicle that I have bought from there and second in 6 months. I would re Everyone is so very helpful when you enter the dealership. This is my fifth vehicle that I have bought from there and second in 6 months. I would recommend anyone to buy a vehicle from there. More

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The best place to purchase and service your vehicle I came in looking to trade my vehicle in for a truck. Luciano (primo) Garcia, Matt Dickerson, and Dan Kurtz all were very helpful in finding the perfe I came in looking to trade my vehicle in for a truck. Luciano (primo) Garcia, Matt Dickerson, and Dan Kurtz all were very helpful in finding the perfect vehicle for me. They made the process of buying a vehicle fast and easy and i was not pressured at all. Rick Macintosh went over all of the final paperwork making it easy to understand. I highly recommend purchasing a vehicle from this dealership you will not be disappointed. More

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Great Experience! My experience at Sunrise Chevrolet was great! The entire staff was professional and very polite. Thanks to Luicano and Matt, I got a great deal on a My experience at Sunrise Chevrolet was great! The entire staff was professional and very polite. Thanks to Luicano and Matt, I got a great deal on a new Chevy Cruze. I am very happy with the entire experience and I will definitely reccomend Sunrise Chevrolet to my friends and family! More

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This dealership has great employees. I have been using Sunrise for all my service needs on my 2012 Silverado for the last 4 years. I came time for me to upgrade to a new 2018 Silverado. I I have been using Sunrise for all my service needs on my 2012 Silverado for the last 4 years. I came time for me to upgrade to a new 2018 Silverado. I seen the truck I was interested in and made an appointment to come in and take a look at it on my way to work. Once I seen the new truck I new immediately that that was the truck I wanted. I met with Scott Martin, who was great from the start he did not pressure me to buy today. I think he new I was going to buy soon. If I did not have to go to work I more than likely would have drove off that day. However I did schedule a appointment with Scott the next day after work. when I arrived Scott had the truck near the front door with the keys in the door. I think he knew I was going to buy it when I seen it there. He was correct. I could go on but I am almost out of lines to type. More

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Amazing experience! Don, Rick and Matt made buying my first brand new car a lovely experience, it was fast, easy, I walked away with exactly what I wanted. The level of k Don, Rick and Matt made buying my first brand new car a lovely experience, it was fast, easy, I walked away with exactly what I wanted. The level of knowledge and professionalism is perfect. More

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Outstanding Everyone involved in my car buying process made it as simple and smooth as possible. Any questions or concerns I had were answered. Luciano was the be Everyone involved in my car buying process made it as simple and smooth as possible. Any questions or concerns I had were answered. Luciano was the best. He helped get me into a car that was perfect for what I needed. He was very straightforward, helpful, and got me in and out of there with a new car within about 2 hours. Sunrise is out of my way but I’ll definitely be returning for my future car buying needs. I’m very glad I chose their team. More

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Great friendly service We had an amazing car buying experience thanks to Guillermo and the staff and sunrise Chevy. They were patient, and overall hardworking in getting us We had an amazing car buying experience thanks to Guillermo and the staff and sunrise Chevy. They were patient, and overall hardworking in getting us what we wanted. More

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