Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Matthew Duvall
Matthew Duvall at Shottenkirk Nissan Rome

Matthew Duvall | Page 11

Service Manager

Shottenkirk Nissan Rome

1500 Veterans Memorial Hwy NE
Rome, GA 30161

4.9
136 Reviews
4.9

136 Reviews

Write a Review

Dealership Experience

6 yrs

Specialties & Trainings

Nissan Expert Service Advisor

136 Reviews of Matthew Duvall

October 30, 2023

Dealership Rating
Employee Rating

The service technician left the air filter cover unlatched, no big deal for me to latch it back but some people might not be too happy with that. More

by WAYNE2125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua

Helpful
Report | Print
Oct 31, 2023

Shottenkirk Nissan Rome responded

WAYNE2125, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 29, 2023

Dealership Rating
Employee Rating

Courtesy transport was helpful to take me somewhere while my car was being serviced and they done a great job servicing my car! More

by KRIS10LPHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua , Dondra Edwards, Lauren King, Dalton Lloyd

Helpful
Report | Print
Oct 31, 2023

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 29, 2023

Dealership Rating
Employee Rating

I’m never disappointed when I get service here! Just wish it were a little bit cheaper! More

by VLG325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Oct 31, 2023

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 28, 2023

Dealership Rating
Employee Rating

Matt is very friendly, professional, and courteous! He is a very knowledgeable service agent! Thanks! More

by DEXTERKINNEBREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Oct 31, 2023

Shottenkirk Nissan Rome responded

DEXTERKINNEBREW, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

October 26, 2023

Dealership Rating
Employee Rating

Great people, quick and reliable service, as well as comfortable and accommodating environment to wait in. More

by ARRIELLETURNER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Ronnie Blake, Kristopher Nowakowski , Dondra Edwards, Frances Hornbuckle, Lauren King, Dalton Lloyd

Helpful
Report | Print
Oct 30, 2023

Shottenkirk Nissan Rome responded

ARRIELLETURNER18, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

October 24, 2023

Dealership Rating
Employee Rating

Prices are too high for parts and labor but the service team is very helpful and professional. More

by DEESE6367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Blake

Helpful
Report | Print
Oct 25, 2023

Shottenkirk Nissan Rome responded

DEESE6367, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 24, 2023

Dealership Rating
Employee Rating

I am always very pleased with the service here! ! They always explain everything ahead of time! More

by ROBINCHANDLER_CHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Blake

Helpful
Report | Print
Oct 24, 2023

Shottenkirk Nissan Rome responded

ROBINCHANDLER_CHA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2023

Dealership Rating
Employee Rating

They were friendly and performed our vehicle maintenance very quickly and at a reasonable price. More

by MELISSAANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Blake

Helpful
Report | Print
Oct 23, 2023

Shottenkirk Nissan Rome responded

MELISSAANN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2023

Dealership Rating
Employee Rating

Great experience! Staff was courteous and professional. Would recommend to other Nissan owners. Very clean. More

by TAYLOR4177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Blake

Helpful
Report | Print
Oct 23, 2023

Shottenkirk Nissan Rome responded

TAYLOR4177, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

October 19, 2023

Dealership Rating
Employee Rating

Excellent service department. Have purchased several cars when it was Heritage. When it's time to buy again, will certainly consider this dealership. More

by JOHNIESKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Jamie Carter, Jeffery Gamble, Cassie Hardin , Dondra Edwards, Thaddeus Jolly, Lauren King, Dalton Lloyd, David Shinn

Helpful
Report | Print
Oct 19, 2023

Shottenkirk Nissan Rome responded

JOHNIESKING, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

1
...
10
11
12
...
14

Dealership Inventory (220 Vehicles)

used 2020 Acura MDX car, priced at $36,877
2020 Acura MDX
used
N/A exterior
Automatic
Front-wheel Drive
$36,877
View Details
new 2024 Nissan Sentra car, priced at $19,975
2024 Nissan Sentra
new
Super Black exterior
Automatic
Front-wheel Drive
$19,975
View Details
used 2017 Nissan Murano car, priced at $25,000
2017 Nissan Murano
used
Pearl White exterior
Automatic
Front-wheel Drive
$25,000
View Details
used 2021 Nissan Altima car, priced at $22,788
2021 Nissan Altima
used
Gun Metallic exterior
Automatic
All-wheel Drive
$22,788
View Details
used 2023 Jeep Grand Cherokee L car, priced at $44,000
2023 Jeep Grand Cherokee L
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
$44,000
View Details
new 2024 Nissan Frontier car, priced at $40,775
2024 Nissan Frontier
new
Super Black exterior
Automatic
Rear-wheel Drive
$40,775
View Details
View All Inventory