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Matthew Duvall
Matthew Duvall at Shottenkirk Nissan Rome

Matthew Duvall | Page 12

Service Manager

Shottenkirk Nissan Rome

1500 Veterans Memorial Hwy NE
Rome, GA 30161

4.9
127 Reviews
4.9

127 Reviews

Write a Review

Dealership Experience

5 yrs, 11 mos

Specialties & Trainings

Nissan Expert Service Advisor

127 Reviews of Matthew Duvall

September 24, 2023

Dealership Rating
Employee Rating

It’s just amazing the costumer attention and the service I recommend this Deeler 100 % More

by VELASQUEZ_ARSENIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua

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Sep 26, 2023

Shottenkirk Nissan Rome responded

VELASQUEZ_ARSENIO, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

September 24, 2023

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Employee Rating

I recently visited Shottenkirk Nissan Rome for an oil change on my wife's Nissan, and I must say, the service was impeccable. Matthew Duvall assisted me, and his kindness and attentiveness truly stood ou More

by LAIZADONI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Shottenkirk Nissan Rome responded

LAIZADONI, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 24, 2023

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Employee Rating

Overall The service department was the best The service was professional friendly and on time ! The cost was fair and reasonable I definitely will be using the service department maintenance More

by JMSINK
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Recommend Dealer
Yes
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Sep 26, 2023

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 24, 2023

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Employee Rating

Matt Duvall took care of us all the way to the end of our visits Thank you Matt More

by SWILL60846
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Shottenkirk Nissan Rome responded

SWILL60846, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 22, 2023

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Employee Rating

Good service friendly people all around. Would recommend for any concern they can handle it. More

by DUVALL474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Shottenkirk Nissan Rome responded

DUVALL474, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 22, 2023

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Employee Rating

It was the best I have been treated at a dealership in many years they were knowledgeable and Curtious and did a quick and neat job in other words they were great More

by MDWOMACK50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Ronnie Blake , Dalton Lloyd

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Oct 03, 2023

Shottenkirk Nissan Rome responded

MDWOMACK50, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

September 22, 2023

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Employee Rating

Nice-but didn't seem to start on my scheduled appt. time because I saw my truck pulled in and left unattended for a while More

by DSMITH7912
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Shottenkirk Nissan Rome responded

DSMITH7912, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

September 20, 2023

Dealership Rating
Employee Rating

Trisden smith is the best oil changer y’all have he deserves a raise for his fast and efficient service on my truck! Great worker! More

by CHYANNEREECE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Jamie Carter, Ronnie Blake, Jeffery Gamble, Kristopher Nowakowski , Dondra Edwards, Lauren King, Dalton Lloyd, Trisden Smith

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Sep 21, 2023

Shottenkirk Nissan Rome responded

CHYANNEREECE34, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit CHYANNEREECE34. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 19, 2023

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Employee Rating

Very thorough and attentive to quality. Great service and helpful. Matt does a fantastic job, More

by JOHNBISHOP13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua

Helpful
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Sep 19, 2023

Shottenkirk Nissan Rome responded

JOHNBISHOP13, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 18, 2023

Dealership Rating
Employee Rating

Everyone seems to be service oriented and professionals Thumbs up👍service writers do a good job especially with me because my claim to fame is i am always misbehaving ‼️‼️‼️😂😎💃🕺🏿 More

by WAYNEBAILEY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Jamie Carter, Brad McDevitt, Ronnie Blake, Kristopher Nowakowski , Dondra Edwards, Lauren King, Dalton Lloyd

Helpful
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Sep 18, 2023

Shottenkirk Nissan Rome responded

WAYNEBAILEY59, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

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