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Matthew Duvall
Matthew Duvall at Shottenkirk Nissan Rome

Matthew Duvall | Page 13

Service Manager

Shottenkirk Nissan Rome

1500 Veterans Memorial Hwy NE
Rome, GA 30161

4.9
126 Reviews
4.9

126 Reviews

Write a Review

Dealership Experience

5 yrs, 11 mos

Specialties & Trainings

Nissan Expert Service Advisor

126 Reviews of Matthew Duvall

September 13, 2023

Dealership Rating
Employee Rating

Everything was great, I just had to remember to ask about getting my free car wash. More

by EMJBJ54
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 14, 2023

Shottenkirk Nissan Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

September 13, 2023

Dealership Rating
Employee Rating

Matt is always a great help. He goes above and beyond helping me whenever I need help. All of the service people are great. More

by GREEN9629
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua

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Sep 14, 2023

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 13, 2023

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Employee Rating

I always have a pleasant experience when I bring my vehicle in for service. The guys never fail to make sure I receive the best service possible. More

by KWHA314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua

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Sep 14, 2023

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

September 01, 2023

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Employee Rating

Got the dent out of my door, and assisted me when I needed a ride home. More

by Dakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua , Dondra Edwards, Lauren King, Dalton Lloyd

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Sep 06, 2023

Shottenkirk Nissan Rome responded

Dakota, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 29, 2023

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Employee Rating

Matthew was very attentive and courteous. He kept me updated and got me in and out very quickly. Great customer service. He addressed all questions and explained what actions were being taken More

by MDMCEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2023

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit {{business_name}}. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 23, 2023

Dealership Rating
Employee Rating

I always love the service I get when I bring my car in. They all have always been very helpful and always have taken care of my car. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Ronnie Blake , Jamie Carter

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