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Matthew Gonsalves

Overview Reviews (231) Inventory (343)

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Matthew Gonsalves

Matthew Gonsalves | Page 13

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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3.8

231 Reviews

Overview Reviews (231) Inventory (343)

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English

3.8

231 Reviews

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231 Reviews of Matthew Gonsalves

January 19, 2022

Dealership Rating

Employee Rating

Smooth and easy! Great in and out service, quick, easy and reliable work done with quality. and reliable work done with quality. More

by Nfiorello91

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jan 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 19, 2022

Dealership Rating

Employee Rating

I had a great experience with Matthew. The service was incredible he kept me updated and informed. I would highly recommend Matthew as a service representative incredible he kept me updated and informed. I would highly recommend Matthew as a service representative More

by JWCLARK71

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jan 19, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 18, 2022

Dealership Rating

Great service. My car was fixed in a timely matter. Also quality service was rendered. quality service was rendered. More

by Tiffany Garland

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jan 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Tiffany, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 17, 2022

Dealership Rating

Employee Rating

Great dealership! Lots of great folks in sales and service. Customer satisfaction is a priority here. service. Customer satisfaction is a priority here. More

by MICHAEL_HUSSEY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Renee Smith , Chris Potter

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Jan 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Michael, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our teams in Sales and Service!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 16, 2022

Dealership Rating

Employee Rating

Brought my vehicle in for service, was in and out. Matthew was super nice and went over the inspection with me Matthew was super nice and went over the inspection with me More

by lorenac14

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

HELLO,

January 15, 2022

Dealership Rating

Employee Rating

Matthew is an excellent service writer. He was very helpful and very responsive. I will try to use him for all of my chevy needs. helpful and very responsive. I will try to use him for all of my chevy needs. More

by Markd747

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Mark, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

HELLO,

January 14, 2022

Dealership Rating

Employee Rating

The backup camera on my truck stopped working. Matt was able to work with the tech to diagnose and repair the problem . It took time to get the parts. Thank you able to work with the tech to diagnose and repair the problem . It took time to get the parts. Thank you More

by Seatrailblazer

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jan 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

January 13, 2022

Dealership Rating

Employee Rating

They greet you when arriving for service. They treat your needs as a priority for them to take care of the problem. They have a very comfortable waiting area if you decide to wait. They also offer courtesy r needs as a priority for them to take care of the problem. They have a very comfortable waiting area if you decide to wait. They also offer courtesy rides for you if you choose not to wait. I have not availed myself of that service. They are honest and forthright with costs for needed repairs. More

by Ilovemyjeep2015

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Mercado

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Jan 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello!! Thank you so very much for your kind words!!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 13, 2022

Dealership Rating

Vehicle service center is outstanding… easy breezy and managed well… very pleased with the customer service managed well… very pleased with the customer service More

by PQuail331

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup

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Jan 14, 2022 -

PQuail331 responded

Love the service center and management!!!! 5 Star service

January 12, 2022

Dealership Rating

Employee Rating

My prior service experience was poor, but this time everything was done right and Matt was awesome. everything was done right and Matt was awesome. More

by Pete

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jan 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Pete, Thank you for coming back and letting us give you better service!!! We appreciate you and your business very much!!Y our satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek. Thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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