Renee Smith

I had a great experience leasing a truck through Lou Bachrodt. The team is professional and efficient. Great experience all around and love the new truck. Would absolutely recommend and use again in the Bachrodt. The team is professional and efficient. Great experience all around and love the new truck. Would absolutely recommend and use again in the future. More

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Disappointed with my overall experience at this dealership. Had a brand new truck in the shop for repairs less than a week after purchase — the sales team showed zero concern and there was no follo dealership. Had a brand new truck in the shop for repairs less than a week after purchase — the sales team showed zero concern and there was no follow up whatsoever to see how the vehicle or I were doing after the sale. Things got worse from there. The finance department presented completely different terms once they got me back in the office — not what was discussed upfront. On top of that the dealership has still not paid off my previous lease or contacted the lease company, leaving me making payments on a vehicle I no longer have. That is simply unacceptable. When you try to reach someone at the dealership the reception is unprofessional and the finance manager does not even have a voicemail set up. There is no accountability and no path to resolution. This dealership is only interested in closing a sale — not in taking care of their customers before or after. In my experience GM and Chevrolet dealerships typically offer excellent service, especially here in the West Palm Beach area, so I would strongly suggest driving further north for a much better experience. I am now reaching out directly to the owners at Lou Bachrodt to try to get this resolved. Hoping for a response. More

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It was a pleasure to do business with this dealership everyone wanted to ensure you were happy with your deal. Renee and Jason were fantastic. We purchased a car and were very happy. Highly recommend. everyone wanted to ensure you were happy with your deal. Renee and Jason were fantastic. We purchased a car and were very happy. Highly recommend. More

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Great buying experience, Renee Smith is simply the best and the managers were quick to help, transparent and to the point! and the managers were quick to help, transparent and to the point! More

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Walid was amazing. He helped us the entire time and he did not leave until we did. He made us feel good about our choices and assured us of anything that we had questio He helped us the entire time and he did not leave until we did. He made us feel good about our choices and assured us of anything that we had questions about. He was patient and kind with our kids too. More

by HECTORCORRALES3550 Verified Customer Verified Customer

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This dealer does not tell the truth, waste of time purchasing a car and chasing for an answer purchasing a car and chasing for an answer More

by THEBANKERS1985 Verified Customer Verified Customer

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This dealer is a thief and the sales manager is a con. Don’t waste your time or money here. Please give me my 5k back or I will sue you with pleasure . They made me sign a contract lying about when the ca Don’t waste your time or money here. Please give me my 5k back or I will sue you with pleasure . They made me sign a contract lying about when the car would be ready. Lied about another car, they dodge phone call more than a gangster in the street. I am not hiding it’s Ms Jimenez I will continue to tell the truth until I get my 5 k back I have emails of all the lies More

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Recently purchased a 2025 Silverado Trail Boss. Renee, Kenny and Moe were very professional and made the overall purchasing process a very pleasant experience. Their knowledge and expertise provide Renee, Kenny and Moe were very professional and made the overall purchasing process a very pleasant experience. Their knowledge and expertise provided me with all of the information I needed and made the process very smooth and efficient. I would highly recommend the Lou Bachrodt team. More

by mshin428 Verified Customer Verified Customer

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I was very excited to meet Ms. Renee she knows her product and how to explain usage to customers. She was awesome with every explanation she ask if she missed anything left the con Renee she knows her product and how to explain usage to customers. She was awesome with every explanation she ask if she missed anything left the conversation open stating anytime you have a question just give me a call. More

by ANGIEB324 Verified Customer Verified Customer

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My experiencia at de dealer was nice. Im happy with everyone they take care all paperwork and show me couple trucks made my to shoose the truck i was looking for. Im happy with everyone they take care all paperwork and show me couple trucks made my to shoose the truck i was looking for. More

by JVRFRR1 Verified Customer Verified Customer

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